Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 39

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

February 03, 2021

Dealership Rating
Employee Rating

I have no complaints everything my satisfaction got it at the time promised thank you very much will recommend to somebody to through the serviceVery courtesy and does it really matter to me More

by williammarsden12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 04, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram, William! We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

February 02, 2021

Dealership Rating
Employee Rating

I had a great experience. Pulled up to the service gate. I was greeted by an employee and was taken care of right then and there. Hospitality and service was vey good More

by easyedboll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Feb 03, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed our services. We look forward to working with you again!

February 01, 2021

Dealership Rating
Employee Rating

Always a pleasure doing business with them. Either buying or using their service department it’s always a good experience. I will always recommend them. I went in for a few issues with my Jeep and they took More

by moremotors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Feb 02, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review! We are glad that you always have an enjoyable experience with both our Service Department and our Sales Department. We are always here to assist you and your Jeep!

February 01, 2021

Dealership Rating
Employee Rating

I had some work done to my Jeep in I was told to wait in the waiting area because it shouldn’t take that long , It was over two hours when the guy came out in said that they don’t have the part so he’s goin More

by geraldineharley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Feb 02, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to share your feedback with us. We always want our guests to have exceptional experiences working with our Service Team. When you have the opportunity, would you please reach out to me? I would like to discuss this with you so that I can better understand what happened. Thank you! Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

February 01, 2021

Dealership Rating
Employee Rating

-Excellent customer service!- Met and surpassed -Excellent customer service! - Met and surpassed expectations. - As a customer they show how important you are by interacting in a friendly, helpf More

by cathjuliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Feb 02, 2021

Security Dodge Chrysler Jeep Ram responded

That's what we like to hear! We love knowing that you received incredible customer service while working with us. Please come back to see us at Security Dodge Chrysler Jeep Ram.

February 01, 2021

Dealership Rating
Employee Rating

I had an amazing experience dropping off my Ram truck 1500. No wait, polite employees and my vehicle was serviced in a timely manner. There was also a nice waiting area with refreshments. More

by shark644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Feb 02, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful feedback! We are happy to know that you had a good service experience with us Security Dodge Chrysler Jeep Ram and to know that our team was helpful. We hope to see you again soon!

February 01, 2021

Dealership Rating
Employee Rating

The service was horrible the condition that I got my car back was ridiculous I will never bring my car back for service again I expect a call from the service manager so I can explain to him the condition I More

by dabbattiello1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gabby Vigs

Feb 02, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this situation to my attention. Please reach out to me directly to discuss this further. I look forward to hearing from you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

January 30, 2021

Dealership Rating
Employee Rating

excellent customer service, clean, knowledgeable very efficient staff. Requested a document via email had it within the hour along with a follow up call. Highly recommend! More

by dana.pedersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Jan 31, 2021

Security Dodge Chrysler Jeep Ram responded

Dana, Thank you so much for taking the time to share this excellent customer experience you had at Security Dodge Chrysler Jeep Ram. We appreciate your recommendation so much! If there is anything further we can be of assistance with, please do not hesitate to reach out!

January 29, 2021

Dealership Rating
Employee Rating

Work was done in a sufficient time frame and was handled professionally. The work was finished in the time promised. The waiting area was clean and accommodating More

by jimmyd265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Jan 30, 2021

Security Dodge Chrysler Jeep Ram responded

Thanks for taking the time to share your professional experience overall at Security Dodge Chrysler Jeep Ram. We're so glad we could assist with your service needs. Take care and see you next time!

January 29, 2021

Dealership Rating
Employee Rating

As always I received great and fast service. Drove up As always I received great and fast service. Drove up and dropped of my car for a oil change and asked for them to top off the air in all 4 tries fo More

by mase39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2021

Security Dodge Chrysler Jeep Ram responded

Thanks for making a quick service stop at Security Dodge Chrysler Jeep Ram, John. See you again next time!

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