Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 48

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

December 01, 2020

Dealership Rating
Employee Rating

The mechanic Mitch was awesome Friendly answer all my questions He was wearing a A mask which made me happy. Have a nice day stay safe More

by Mgejcohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis, Mitch

Dec 02, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your awesome experience with Mitch and our team! We truly appreciate your positive feedback, and we look forward to taking care of your auto needs for years to come!

December 01, 2020

Dealership Rating
Employee Rating

Great Took care of Airbag recall My call was returned in perfect shape I bought my car new they're in 2010. Thank you You guys are the best More

by bayratt68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Dec 02, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 01, 2020

Dealership Rating
Employee Rating

Wonderful people to work with very accommodating cant say enough good things about security dodge. absolutely 100% satisfied. It my go to place for all my car needs.. More

by barybenet78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Security Dodge Chrysler Jeep Ram responded

Bary, thank you so much for your feedback! Dianna and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2020

Dealership Rating
Employee Rating

I did not have a great experience with these guys. Took forever to get an appointment, then they tried to mislead me about my warranty, it just wasn’t a great experience... More

by xdog40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Tim Doyle

Nov 30, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

November 28, 2020

Dealership Rating
Employee Rating

Excellent customer service I was dealt with quickly and efficiently the car was ready when promised. The entire experience was top notch and I will come back again for any service that is needed More

by twodanes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you so much for taking a moment of your day to share what a positive customer service experience you had. We look forward to seeing you again the next time for future services!

November 27, 2020

Dealership Rating
Employee Rating

Service is the best on Long Island. They were very helpful in getting our truck back to Chrysler specs. Would use them on all my dodge cars and trucks More

by hemicuda33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking a moment of your day to share what a positive experience you had regarding the services we provide. We appreciate your business and look forward to working with you again in the future.

November 26, 2020

Dealership Rating
Employee Rating

There was a Young girl named Nicole when I arrived for my service. She was absolutely amazing with every customer. It was a pleasure today More

by collocabilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Nov 28, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent review! We will be sure to thank Nicole for providing you with amazing service. We look forward to working with you again!

November 25, 2020

Dealership Rating
Employee Rating

Great service All the time Will be coming here with the Chrysler all the time because we know that it will be done right the first time More

by BCBTREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you enjoyed our services. We can't wait to work with you again!

November 25, 2020

Dealership Rating
Employee Rating

My car was serviced, quickly and efficiently. Two service members greeted me quickly and the best part, my car was finished earlier than expected. Great job to everybody! Thanks!!!! More

by largenhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent review! We are happy to know that you enjoyed our services. We look forward to working with you again!

November 25, 2020

Dealership Rating
Employee Rating

My car has been in this dealership 6 times for the same issue within the last 18 months and I am repeatedly told that nothing is wrong with it. I have a 2018 Jeep Compass that has issues with power and acc More

by amt811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Nov 28, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, We are sorry to hear about your vehicle not performing as expected. We would like to discuss this further with you. We take our service very seriously. Please call me at your earliest convenience. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

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