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Car Factory Outlet Hollywood

Davie, FL

3.4
315 Reviews

5200 South State Road 7

Davie, FL

33314

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315 Reviews of Car Factory Outlet Hollywood

April 22, 2024

This dealership is a joke. I would never recommend anyone to this place. I live 2.5 hrs away. I called 2x the day before to verify what location the vehicle was in. They as More

by cvegas4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony, Derwin
August 28, 2023

They gave me different options , I end up using my own credit union, bought an Impala at the end it all worked out jus fine good job by the salesmen and finance guy. More

by gillesspiebrown
Recommend Dealer
Yes
Employees Worked With
Tony, Diego Choy
July 02, 2023

The salesman Tony and Finance Diego were really helpful and patient thought the buying process. More

by midorimtez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TONY, Diego Choy
June 30, 2023

Got a 2021 Malibu they did service for me they all helped me to get a good car even my credit is not so good thanks to tony and diego More

by gaillotceraf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TONY, Diego Choy
June 06, 2023

I got a 2020 Impala for my son they help me to get it even when I never had credit before, Tony and Diego where really helpful with the process More

by bessieslade63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Diego Choy
June 01, 2023

I bought a 2021 Nissan Versa even when my credit is not good at all thanks tony an Diego were really helpful More

by trypheniajohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tony, Diego Choy
April 12, 2023

Don't buy there I am waiting still to recive my tag afther 3 months and 6k down be careful of their high fee before you sign More

by frank_capello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex
Apr 30, 2023 -

Car Factory Outlet Hollywood responded

Thank you for your feedback, Frank. We've been in business for over 30 years and customer service has always been our Priority and your review does not describe our company ethic. Please contact us at your earliest convenience, so we may fully understand your grievances and work to change your opinion of our dealership. We look forward to hearing from you. Best regards, Car Factory Management

January 02, 2023

Don’t buy your car here They lie and promise you things but don’t follow thru Can’t even get a call back. Been trying to refinance my car as they promised after 6 months 10 months later I’m s More

by Pattiede
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego Choy, Alex Mendizabal
Jan 07, 2023 -

Car Factory Outlet Hollywood responded

Thank you for your review. We're sorry you didn't have a good experience, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of you based on your user name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and make sure the right location is reviewed. Best regards Car Factory Management

December 21, 2022

I purchased a 2019 Impala from them, was not legal to drive when delivered, they took it back and did a few things to make it legal, right side head light still not right, was a smokers car that was not More

by BERNIE4429
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
no not want to name anyone
Dec 22, 2022 -

Car Factory Outlet Hollywood responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and make sure the right location is reviewed. Best regards Car Factory Management

September 11, 2022

I had an 11am appointment. I called at 10am to see if the car advertised was at the lot. They confirmed it was. When I arrived the sales associate said the car was in such horr More

by DOSABU
Customer Service
Recommend Dealer
No
Employees Worked With
Lying receptionist and lying sales
Sep 15, 2022 -

Car Factory Outlet Hollywood responded

Hi Dosabu! We apologize for the inconvenience experienced while you were here. We strive to not only provide our customers with a 5-Star experience, but we want to help each customer find the right car. Please contact us at your earliest convenience, so we may fully understand your grievances and work to change your opinion of our dealership. We look forward to hearing from you. Best regards Car Factory Management

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