Diego Escamilla

Showcase Honda responded

We are ecstatic to hear about your wonderful experience with our sales team! It sounds like you had an exceptional representative who demonstrated professionalism and maintained a positive attitude throughout your visit.

Showcase Honda responded

We are glad to hear from you and appreciate you taking the time to share your experience with us. We understand that waiting longer than expected can be frustrating, and we recognize that the service process took more time than you had anticipated. Your feedback helps us identify areas where we can improve our efficiency and better serve our customers.

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us at Showcase Honda. We are thrilled to hear that Diego delivered exceptional service during your visit. It means so much to us that he recognized your travel situation and accommodated you with an early appointment to help you get back home quickly.

Showcase Honda responded

We genuinely admire your decision to schedule an appointment with us and appreciate you taking the time to share your experience. We understand how the initial interaction may have felt impersonal when our team member communicated through another colleague rather than speaking with you directly. We take pride in making every customer feel valued and important, and your insights will help us ensure our service approach reflects that commitment.

Showcase Honda responded

We are delighted to hear that Diego provided you with such helpful and attentive service throughout your visit. It's fantastic to know that our finance team also contributed to making your process seamless and stress-free. Your satisfaction means everything to us, and we truly appreciate your trust in choosing our dealership. We are honored that you would recommend us to others and look forward to serving you again in the future.

Showcase Honda responded

We are thrilled to hear that our team provided you with such caring and thoughtful service. It means so much to know that you felt well-informed throughout your visit and that our staff took the time to check on your comfort and offer refreshments. Your kind words about the patient and attentive service you received truly brightens our day.

Showcase Honda responded

We understand your concerns regarding the finance process and appreciate you bringing this to our attention. We recognize that clear communication and transparency are essential, and we take your feedback about the presentation and follow-through seriously. Your comments about wanting more straightforward interactions resonate with us, as we strive to build trust through honest and authentic service. We are glad that the final rate worked out better for you, and we truly value your suggestions about recognizing our pre-owned sales team. Your insights help us continue improving our processes and ensuring every customer has a positive experience from start to finish.

Showcase Honda responded

We are delighted to hear that working with our team member made the auto loan process smooth and straightforward for your son. It means so much to know that you found our representative to be such a positive reflection of our dealership. Your kind words about the exceptional service you received truly make our day. We appreciate your trust in Showcase Honda and look forward to serving you and your family in the future.

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Diego provided you with such exceptional service throughout your visit. It means a great deal to us that he was able to answer your questions with patience and helped you find the perfect vehicle without any pressure. We take pride in ensuring our customers have a smooth experience from test driving through financing, and it sounds like Diego truly delivered on that commitment.

Showcase Honda responded

Thank you for taking the time to share your feedback about your experience at Showcase Honda. We understand your frustration with the finance process and are sorry to hear that you felt this way during that portion of your visit. Your concerns about the finance experience are important to us, and we value this feedback as it helps us improve our service. We are pleased to hear that the rest of our team provided you with good service throughout your visit. Our goal is to ensure every aspect of your car buying experience meets your expectations, and we appreciate you highlighting both the positive interactions and the area where we fell short. Thank you for choosing Showcase Honda for your vehicle purchase, and we hope you are enjoying your new car.