Digital Air Strike
Digital Air Strike at Ed Morse Ford

Digital Air Strike | Page 3

Reviews

Ed Morse Ford

1041 S State St
Geneseo, IL 61254

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42 Reviews
not yet
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42 Reviews

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42 Reviews of Digital Air Strike

August 26, 2023

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Employee Rating

The service department staff is always friendly, helpful and accommodating. Will continue to have our vehicle serviced there. More

by karissa.henthorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Ed Morse Ford responded

I'm thrilled to receive your positive review, Karissa! Thank you for choosing us, and I look forward to serving you again. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

August 25, 2023

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This dealership is always ready to help with any thing I need. The main office is very neat and clean. The service department is also A# 1 in my book. They are speedy an complete with a smile! More

by bjriggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Ed Morse Ford responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

August 24, 2023

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Great service. They not only change the oil but they check tires as well. They are always friendly and helpful either on the phone or in person. I like the paperwor More

by rebeccamerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Ed Morse Ford responded

Thank you very much for the kind words! All of us here at Ed Morse take great pride in our work and we are happy to know that you have wonderful experiences with us!

August 14, 2023

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Employee Rating

I scheduled a time for my oil change so I could wait around. It took longer than I would have hoped; about 1 hour and 15 minutes. That is my only negative feedback. More

by Birdy
Recommend Dealer
Yes

Other Employees Tagged: People at fron desk (where you pay) were friendly & helpful.

Aug 17, 2023

Ed Morse Ford responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

August 11, 2023

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Quick service. Friendly service and check out people. Felt welcomed by the staff. will return for service More

by gwhamer
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Ed Morse Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

August 05, 2023

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This is the same friendly courteous professional staff this dealership had before ED Morse bought it ! everyone there treats you like you are important! Don't loose any of these people! More

by deeremoo
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Ed Morse Ford responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

August 03, 2023

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Always very courteous and professional. Timely delivery and waiting area is always neat and clean More

by mchlfh
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2023

Ed Morse Ford responded

Thank you for the kind words! It's always a pleasure and we look forward to seeing you again!

July 31, 2023

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Employee Rating

Friendly staff. Great service. Very clean show room floor and service area. I have confidence in what they do ad say. Have been dealing with these people for a l More

by bjriggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Ed Morse Ford responded

Thank you very much! It's always a pleasure and we will continue to do our absolute best to serve you and everyone else!

July 28, 2023

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Employee Rating

Change of ownership has not affected quality of service. Well taken care of by all departments. More

by bostwick1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Ed Morse Ford responded

New name, same great quality service from the people you have known for many years! Thank you very much! We look forward to seeing you again soon!

July 20, 2023

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Employee Rating

From the very first contact I felt at home. The gal answering the phone if extremely cheerful and I was glad we go to meet her. Sean and Doug did everything they could to accommodate us and More

by rmb.slings
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean and Doug at Kewanee Illinois

Jul 21, 2023

Ed Morse Ford responded

Thank you very much! We are thrilled to know that we made your long trip well worth it and we hope you two enjoy the Subaru!

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