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Digital Airstrike
Digital Airstrike at John Hiester Chevrolet

Digital Airstrike | Page 6

Reputation Management

John Hiester Chevrolet

3100 North Main Street
Fuquay-Varina, NC 27526

4.4
85 Reviews
4.4

85 Reviews

Write a Review

85 Reviews of Digital Airstrike

November 14, 2023

Dealership Rating
Employee Rating

Beware I am a repeat customer of both buying trucks and service.Today was a game changer for me.I now a little about Chevys.I immediately knew the quote of 6500 for a transmission was grossly of target.34 More

by Dav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 16, 2023

John Hiester Chevrolet responded

Thank you for taking the time to leave us your review, Dav. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. The John Hiester Chevrolet Team

Nov 14, 2023

Dav responded

John Hiester Chevrolet Nov 14, 2023 Dav Beware I am a repeat customer of both buying trucks and service.Today was a game changer for me.I now a little about Chevys.I immediately knew the quote of 6500 for a transmission was grossly of target.3400.00 over several other shops who offered a few other things I asked to be done. THERE TOTAL WAS 10 GRAND FOR A 2012 Z1.I got most of the stuff they were over pricing alot less also Beware ill never go back

October 26, 2023

Dealership Rating
Employee Rating

Good communication and service. Proud supporter of the Wolfpack. I would highly recommend this dealership More

by Greg.Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

John Hiester Chevrolet responded

We really appreciate the kind recommendation, Greg. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! The John Hiester Chevrolet Team

October 02, 2023

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Employee Rating

John and staff are excellent. I would recommend dealing with them for all auto needs. Their service department is top notch as well. More

by Jonathan Durham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023

John Hiester Chevrolet responded

Wow, your kind words took our breath away, Jonathan! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. The John Hiester Chevrolet Team

September 14, 2023

Dealership Rating
Employee Rating

Needs a separate customer waiting area. I really don't need to hear all of the dealership conversations. More

by rlmetzger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2023

John Hiester Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The John Hiester Chevrolet Team

September 12, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. Always a pleasure doing business with them. Fast and courteous . More

by rprobasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2023

John Hiester Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The John Hiester Chevrolet Team

August 21, 2023

Dealership Rating
Employee Rating

They don’t accurately diagnose issues. My 2022 Dually has been in for service since Thursday night, being told that it would be ready Friday. Nope! Promised Saturday. Nope! It is now Monda More

by Lisaajune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 23, 2023

John Hiester Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 16, 2023

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Employee Rating

Great helpful staff. Took a little long for tire rotation and oil change with preset appt. More

by Mullen_tr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2023

John Hiester Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The John Hiester Chevrolet Team

August 12, 2023

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Employee Rating

Simply excellent service, parts were next day air and sourced across town on a Saturday! More

by Johnkuritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles and Kyrin

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Aug 15, 2023

John Hiester Chevrolet responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. The John Hiester Chevrolet Team

August 10, 2023

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Employee Rating

The salesmen are excellent as are the service personnel. They all are extremely helpful and curious. More

by fredpruden
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Howard

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Aug 12, 2023

John Hiester Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. The John Hiester Chevrolet Team

August 07, 2023

Dealership Rating
Employee Rating

Friendly staff and easy process in the purchase of our new vehicle. Our salesman Abdelay was outstanding!!! More

by Lenwud69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdelay

Report | Print
Aug 09, 2023

John Hiester Chevrolet responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The John Hiester Chevrolet Team

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