Diogo Camilo

0 customer service, I bought a 2025 X7, a $60k car, did all paper work, did the payments, so when I went to pick up the car, the middle seat was stuck, they told me to take the car and c one back to instal all paper work, did the payments, so when I went to pick up the car, the middle seat was stuck, they told me to take the car and c one back to install a new motor for the seat, then I found out more broken things that was stapled to be fixed and a broken front camera. Its been 6 months and they never fixed or called me back. More

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Pablo was very helpful and professional. The process was easy and no hassle at all. He was polite, knowledgeable, and the dealership in general was very easy to work with. This was my second The process was easy and no hassle at all. He was polite, knowledgeable, and the dealership in general was very easy to work with. This was my second car there and I’ll definitely buy there again More

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Pablo is a great salesman, competent, easy to understand what I need in my new car and help me to get it. what I need in my new car and help me to get it. More

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This dealership is Bad I would strongly recommend any person looking for a vehicle to go elsewhere. Once they sell you the vehicle or should I say hustle you out your money your on your own. Their cars a person looking for a vehicle to go elsewhere. Once they sell you the vehicle or should I say hustle you out your money your on your own. Their cars are not in good running condition. They say anything to sell the vehicle like giving you false promises. There was an aftermarket remote starter put in the car which caused it to damage the starter which I had to pay $1,100 at the Kia dealership to fix. I called them to let them know and they basically told me if I can’t get the vehicle to them I’m screwed. Which meant getting the car towed from Burlington Ma to Framingham Ma. Just all around bad communication and dishonesty with this dealership. More

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I went in to test drive a truck. The mileage listed on the website and told to me by the employee sales rep was 29,575. After the rep went to get the car keys I looked at the carfax. The mileage listed on the website and told to me by the employee sales rep was 29,575. After the rep went to get the car keys I looked at the carfax. The car is a 2021 but had been purchased fall of 202. I see that the vehicle had oil changes at roughly 10k, 24k, and 45k by the end of 2022. Oil changes in 2023 were at roughly 49k and 66k. The car sold at auction and was purchased by Automax, and now the mileage said 29,575. I can't say with certainty that Automax rolled the odometer after purchase, or the dealership/owner did before, but either way, Automax was aware of the discrepancy with the carfax. Not only did they not address it, they flat out lied about it. I spoke to another couple to warn them and I they mentioned that they had test drove a different vehicle there and noticed the same issue. When they pressed the sales rep they were told "oh thats because it was reported in kilometers. After that conversation I met my "sales Rep" and told him about the discrepancy. What did he reply? "Oh thats because its in kilometers. I pointed out the service had only ever been in Michigan and he leaves to "Tell his manager." he returns to say "that was a clerical issues and we already emailed the Valvoline about it." I showed him the 3-4 other oil changes that reported mileage higher than the odometer is currently. He had no more pre-scripted responses. It seems like a common trick they try and pull. I walked out after he asked if I was uncomfortable with the truck. More

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Diogo was great and was very easy to work with. Would def recommend working with him. Would def recommend working with him. More

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Professional, well presented facilities and personnel. Polite sales approach without the usual used car sales tactics. Vehicle ready promptly, on time and well detailed. Great buying experience. Polite sales approach without the usual used car sales tactics. Vehicle ready promptly, on time and well detailed. Great buying experience. More

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Gui was great, super friendly. Not pushy at all and helped me get the car I wanted! Not pushy at all and helped me get the car I wanted! More

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Great experience, everyone from salesperson to finance manager was great to work with. Would definitely buy from here again. manager was great to work with. Would definitely buy from here again. More

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Gui was so helpful. The dealership was so busy but he made tons of time to help me find the perfect truck. Really appreciate him and the team on the floor for being frie The dealership was so busy but he made tons of time to help me find the perfect truck. Really appreciate him and the team on the floor for being friendly and helpful. More

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