Dmitry Kaprolov
Dmitry Kaprolov at Lexus of Milwaukee

Dmitry Kaprolov | Page 6

Service Advisor

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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4.8
75 Reviews

Languages Spoken

English English

4.8

75 Reviews

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75 Reviews of Dmitry Kaprolov

February 15, 2021

Dealership Rating
Employee Rating

had an amazing experience at this dealership! Everyone was very nice and straight to the point. I dealt mainly with Dmitry in service. He went above and beyond with making sure everything was taken care More

by Mariaty
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

January 12, 2021

Dealership Rating
Employee Rating

Wonderful experience! My service advisor exceeded all of my expections. He was friendly, knowledgeable, and very conscientious of my time. Highly recommend the entire service team, at Lexus of Milwaukee. More

by Lakers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 06, 2021

Dealership Rating
Employee Rating

Everyone I spoke with seemed to be happy to work there! The service dept was truly exceptional when I was there for service. I've recommended family and friends with Lexus vehicles to have all their servic More

by Terri E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 30, 2020

Dealership Rating
Employee Rating

Very pleased with my salesman Ben and everything thing about the transaction. This is my 3rd RX350 and I’m very happy. Ben was easy to work with and not at all pushy. More

by Donderivan1038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Pete Stein, Evan Wirt

December 16, 2020

Dealership Rating
Employee Rating

Lexus of Milwaukee has restored some of my faith in car dealerships. I only have experience with their service department, but everything on the business side of things was relatively seamless and on par More

by Tom NX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Elrod

Dec 17, 2020

Lexus of Milwaukee responded

We're glad to hear that everything was completed to your satisfaction, Tom Nx! Please let us know if there is ever anything else we can assist you with.

December 15, 2020

Dealership Rating
Employee Rating

Had another smooth and seamless lease with Val and the team at Lexus of Milwaukee . It’s been 10 years of satisfaction! Love my new car. More

by Yourlexusgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Val Batard, Evan Wirt

Dec 17, 2020

Lexus of Milwaukee responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Milwaukee and we hope to see you again!

December 15, 2020

Dealership Rating
Employee Rating

Every time I have my Lexus serviced the experience has been excellent. The all the staff is exceptional, very knowledgeable and professional in handling any request. More

by Teresa castleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Elrod

Dec 17, 2020

Lexus of Milwaukee responded

We're glad to hear our Staff took such great care of you, Teresa Castleman! We hope we can continue to be of service to you down the road!

December 13, 2020

Dealership Rating
Employee Rating

I always knew Lexus stood by their brand, but this dealership and service center go above and beyond. They have fixed ANY issue that has come up and I NEVER see an invoice. They actually like it when More

by Carenthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Arnett, Scott Elrod

Dec 24, 2020

Lexus of Milwaukee responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 12, 2020

Dealership Rating
Employee Rating

Recently serviced my 2013 at this dealership. Excellent service done and a loaner was provided as promised. Very professional service professionals. And surprisingly with all the discounts in place the ove More

by Nioko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2020

Lexus of Milwaukee responded

We hope everything was handled to your expectations, Nioko. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 12, 2020

Dealership Rating
Employee Rating

Everyone I spoke with seemed to be happy to work there! The service dept was truly exceptional when I was there for service. I've recommended family and friends with Lexus vehicles to have all their servic More

by jeski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Elrod

Dec 22, 2020

Lexus of Milwaukee responded

Hello Jeski, thanks for sharing your recent service experience with us. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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