Doc Dockery | Page 7

friendly staff great place Mom hasn't had a newer car in years. Went in and the staff was very friendly and helpful. We would recommend this place to all family and friends. Mom hasn't had a newer car in years. Went in and the staff was very friendly and helpful. We would recommend this place to all family and friends. More

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Very helpful in getting best deal. From sales to financies, associates worked it get us the best deal that we felt comfortable with. Went above and beyond to point out features and pape From sales to financies, associates worked it get us the best deal that we felt comfortable with. Went above and beyond to point out features and paperwork that would be helpful. Would recommend to others. More

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Purchase was good, major problems afterwards Bought a CPO vehicle here last year and the purchase experience was overall pretty good. Really great price on the car. It was below market price and Bought a CPO vehicle here last year and the purchase experience was overall pretty good. Really great price on the car. It was below market price and in great shape, so it didn't hurt much when they said they don't negotiate. The purchase process was anything but quick, but it was overall fine. HOWEVER, since purchasing the car I have needed to get things repaired under the CPO warranty 3 times. Each time, the dealer I took the vehicle to get repaired at told me it was not registered in the system as a CPO vehicle. After many hours of calling Advantage, I finally got through to the manager who said he would get it taken care of "by the end of the day." I was told this 3 times. The paperwork does show my car is certified, but their inability to send the proper paperwork to GM corporate is astounding. I would love to chat with the owner about this... More

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Best there is! We bought a Silverado for my husband here a year ago, when I totaled my car on Wednesday there was no question that we would return to Advantage to b We bought a Silverado for my husband here a year ago, when I totaled my car on Wednesday there was no question that we would return to Advantage to buy a car for me. From start to finish we couldn't ask for a better experience. Ryan S., the finance manager, is fantastic! Not only does he love veterans and all Chicago sports teams but he didn't rush us and made sure we completely understand all the confusing paperwork. Since we went on a Saturday, we had our 3 year old with us and he made sure she was comfortable and was so incredibly sweet to her even when she was getting antsy. We will never buy another car from anywhere else. They have a great team working at Advantage and Ryan is THE BEST there is!!! More

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Wonderful visit, got help right away We walked in and within a few minutes Doc helped me out and help me pick out my first car! Ryan was also a great help!! We walked in and within a few minutes Doc helped me out and help me pick out my first car! Ryan was also a great help!! More

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Way above our expectations My wife and I haven't bought a car in a while and expected the old typical stereotypes of buying a car.We could not of been more wrong. Doc was our sa My wife and I haven't bought a car in a while and expected the old typical stereotypes of buying a car.We could not of been more wrong. Doc was our salesman and could not of been friendlier.He was extremely patient with all our questions, knowledgeable, and we never felt rushed.Now here's where we were stunned going for all the financing.Ryan Sitter is has to be one of the best and nicest at their job.Right off the top he lets us know after some work he was able to get us a lower rate and a substantially lower payment.But it didn't stop there after talking with him for a few minutes explaining that because of my credit only my wife would be on the paperwork and we were worried about how this reflects on her credit score in the future as we wanted to buy a house shortly he said wait let me see what I can do here.Ryan was not only able to add me to the paperwork to help rebuild my credit but it only raised our payment by $2 a month.He had to redo all the paperwork already printed out just to help out my wife in me plan for the future. We will be returning for future car purchases and recommending these two to friends and family. More

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Chevy Colorado I came to advantage Chevrolet Bolingbrook looking for a used pickup that i thought would be in my budget. After reviewing what exactly i wanted in a t I came to advantage Chevrolet Bolingbrook looking for a used pickup that i thought would be in my budget. After reviewing what exactly i wanted in a truck buying a used truck was out of the question. Doc and Ryan were able to get me into a brand new 2017 Chevy Colorado at an affordable payment and more truck with lots of killer features! More

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Great Place! My Husband and I bought a Chevy Travers and the gentleman ( Ryan and Dock) were such a great help for us to get what we wanted. My Husband and I bought a Chevy Travers and the gentleman ( Ryan and Dock) were such a great help for us to get what we wanted. More

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Positive Customer Experience I have never ever written a review for anything, however after the tremendous customer care I received this past Saturday I’m compelled to express in I have never ever written a review for anything, however after the tremendous customer care I received this past Saturday I’m compelled to express in detail my positive customer experience and appreciation to “Doc and the rest of the Advantage Chevy sales professionals. The entire process was effortless. I had done my due diligence prior to contacting Advantage so I knew how much to expect to pay but I did not expect to encounter such a kind, patient knowledgeable and highly professional sales expert. Doc Dockery was all of that and more. He listened and understood my situation and reassured me every step of the way, that everything was going to be alright. He did the little things; like take the parking sticker out or my old car and put it in the new one. He help me transfer my stuff from the old car to the new one. He stayed with me long after the sale and after everyone else has gone to make sure I was comfortable in the car and helped to program OnStar to navigate me home. He went above and beyond to explain all the special features in the car making sure I understood how to properly use them. As a female shopping by myself I didn’t’ feel pressured, intimidated or talked down to. Every person I tt was genuine, warm and friendly. I found the showroom to be nice and clean. A very large selections of cars and truck in all kinds of color on site. What I saw online was actually available. The sales professionals were well groomed and few were are down right handsome!! I didn’t use the bathroom so I don’t know how the facilities were kept. I wasn’t offered any refreshments nor did I see any coffee or vending machines. Finally, the very most disenchanting part of my entire experience was the “simple” fact that Advantage Chevy sold me a car with a empty tank of gas. That was extremely disappointing to say the least. Over all I would say that is was definitely worth the 20 plus miles drive. I would recommend this dealership to anyone that is seriously considering purchasing a new vehicle . The prices are fair and the service is exceptional. Lorriane, More

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Great Experience Both Doc and Rick were very knowledgeable and pleasant to work with! Both answered all questions & concerns we had regarding the purchase and the fina Both Doc and Rick were very knowledgeable and pleasant to work with! Both answered all questions & concerns we had regarding the purchase and the financing. They made purchasing a vehicle an excellent experience and when we buy another vehicle, we will definitely be coming back to AdvantageChevy. More

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