Doc O'Connor | Page 4

Excellent and Efficient! Doc O'Connor came through again for us! We had called to let him know we were looking for a used Subaru outback and to call us....sure enough he rem Doc O'Connor came through again for us! We had called to let him know we were looking for a used Subaru outback and to call us....sure enough he remembered, called about a new 2012 Subaru arrival. Just what we were looking for and we easily traded in our Honda CRV with an elite warranty to boot!....always pleasant, professional, and efficient! More

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Do Not Recommend for Car Purchase I went to Fischer Honda based on the positive Google reviews after a not-so-stellar visit to a different dealership. I understand that I was coming in I went to Fischer Honda based on the positive Google reviews after a not-so-stellar visit to a different dealership. I understand that I was coming in quite late for looking to make a purchase; I walked in at 6:45pm. The Fischer dealership lists it's closing time as 8pm. I called ahead to ask about inventory with my approximate arrival time. This would have been a good time to say that it was too late to come. Instead, I was told to come in and they could see what they could do for me. I arrived and went into having my trade-in car appraised. The salesman and his general manager/appraiser came back in and offered $4000 (due to hail damage) on my 2013 Mazda M3 with 55,000 miles. They said that the hail damage is a bit tough to see at first, but is a lot of little shallow dents. I knew that this had happened the day before and had made a claim to my insurance. I am not an appraiser, but I do know that I have seen much more extensive and noticeable hail damage. When I asked about this price point they stated that they are "a completely transparent business" and that they would have to report the damage to future buyers of the vehicle. They then said that they could not further asses the car due to "it being 7:30pm at night." When I asked further, they stated that they utilize NADA for appraisal values. They also said that they appraise "all trade-ins under fair ('rough,' per NADA) condition." This was then followed by one of them stating, "I have to protect Mr. Fischer's investment [in this company]." They then eluded to (by using their own experience) that I continued with the hail damage claim through my insurance, get "cut a big fat check," use that to pay for other things, and drive my current car until it dies. At the end of this, they said that what I owe on the loan "is a lot for that [my trade-in] car." This was said without asking my financial situation. In actuality, I had the money to pay off the loan in full, as well as make a substantial down payment. I was waiting to see how to maneuver it all best based on the trade-in offer and knowing that the hail damage was present. In addition, I had pre-approval for an auto loan through my chosen financial institution. I tried to just convey the facts of my experience in this review, leaving it for readers to decide if this is the car buying experience they would like. My mother accompanied me for support while I was at Fischer Honda. She said that she was speechless due to the tone of voice, delivery of message and manner in which questions were answered, insulting offer made on the car (in rough condition it still NADA book values for $5800 before the hail damage), and the overall disrespect that was demonstrated. She also said that it was obvious they just wanted to go home. My experience was accurately described through her perspective. I felt like I was talked down to and dismissed. They were not interested in selling a car. Rather, it seems that a few thousand dollars were worth holding on to, in order to protect "Mr. Fischer's investment," over selling a new car. More

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PRAISE FOR DOC O'CONNOR AND FISHER DEALERSHIP Unless you all have me completely fooled, I feel that I was honestly and respectfully treated when I bought my Fit recently, and with the reputation o Unless you all have me completely fooled, I feel that I was honestly and respectfully treated when I bought my Fit recently, and with the reputation of the car-selling universe, that's saying a lot! Keep up the good work. More

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Fisher Honda... Awesome experience! I had just bought a car from Fisher Auto, Boulder, CO. I had the most wonderful experience from the minute I walked into the showroom until the time I had just bought a car from Fisher Auto, Boulder, CO. I had the most wonderful experience from the minute I walked into the showroom until the time I drove off with my brand new 2016 Honda CRV.....Ty Freese, "Doc" O'Connors and Mike Koper... you guys are awesome! Filling me in the info on the car, highlighting the features, and letting me test drive the car on my own.... I didn't feel the slightest pressure.... it was all pleasant....the paperwork and approval was breezy....Thanks Ty, "Doc" and Mike! I am so happy with my CRV... you guys make this happen :) More

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Car Purchase Experience I am a longtime customer. This week I purchased my 5th car from Fisher Honda. The last three cars I've purchased I have had the pleasure of working I am a longtime customer. This week I purchased my 5th car from Fisher Honda. The last three cars I've purchased I have had the pleasure of working with Doc O'Connor. Doc O'Connor is a true professional when it comes to working with a customer. There is no hard selling, he gives you all of the information you need to make an educated decision on a purchase including leasing and loan options. I would recommend Doc to everyone thinking of purchasing a car new or used. An extra bonus is he is very patient. I am one of those customers that doesn't make a quick decsion as I went to the dealership a minimum of 4 or 5 times before making my decision. More

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New Lease Doc O'Connor is the man! He showed me what I wanted to see, was knowledgeable about the vehicles, and was attentive to my schedule - great experience! Doc O'Connor is the man! He showed me what I wanted to see, was knowledgeable about the vehicles, and was attentive to my schedule - great experience! More

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