Dolf Nuno | Page 33

Perfection Perfect and seamless. Gladstone knows how to make shopping for a car a positive experience. My primary contact was Angel Grose. Sharp, friendly, knowl Perfect and seamless. Gladstone knows how to make shopping for a car a positive experience. My primary contact was Angel Grose. Sharp, friendly, knowledgeable, industrious, a joy to work with. She was game to shop. She never made me feel rushed or pushed. Her patience helped me relax and think logically -- I felt comfortable; whereas in the past, I would run out of a dealership clinging to my wallet. I have to also give a nod to their finance depart, Dolph, I believe the locals called him. Fantastic and knowledgeable man who can pull a rabbit out of hat. And because I own an old 4Runner, I found myself with Kyle in the Service Center, who works a long 12 hour day delivering the service and knowledge I found completely lacking at a competitor's facility. So not only did I buy a new Highlander, but I also got my old buggy fixed. I was told at by one of Gladstone's competitors that my old ride was a $8-12K discontinued debacle and completely without hope. And finally, it must be said that service and dedication is the norm across the board at the Gladstone facility. Every single person I exchanged so much as a hello with, jumped at the chance to assist me with one thing or another. If I was going to go back to work, I'd want to work there with all those fab people. Needless to say, Gladstone is my new go-to. More

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Best dealership around! My husband and I came in looking for a van for our family. Raeanne was our sales person and she immediately got to work on finding us the best one tha My husband and I came in looking for a van for our family. Raeanne was our sales person and she immediately got to work on finding us the best one that would last through 4 kids. We left the lot with the perfect van and will definitely be going back for any other new car. More

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Great experiences all around. We have had great experiences, in sales, service and parts at Toyota of Gladstone. I sent out Toyota website vehicle internet inquires to 5 Toyota d We have had great experiences, in sales, service and parts at Toyota of Gladstone. I sent out Toyota website vehicle internet inquires to 5 Toyota dealerships in total. Of the 5, I immediately received calls from all 5. Four called asking me what type of vehicle I was interested in, model, color and trim package, which is information sent with the inquiry. I sent the models, trim packages, color information in each request. Wade Fish was the only salesperson to call me with information related to my specific request, knew what was on hand and had checked, colors and trim packages. The other dealerships asked for the information they had in front of them, told me that they had vehicles they didn’t, and essentially lied about inventory to get me on the lot. Toyota of Gladstone earned our business with stellar customer service, unbeatable prices, and follow through after the sales. We were looking to replace 3 vehicles, and have just bought 3 vehicles in the last 60 days. Honesty and integrity wins customer loyalty, and obviously our business. We just bought the last two on the last day of 2017. More

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Very easy car buying experience, no stress at all! I was so happy with Jamie and all the wonderful staff at Toyota of Gladstone. Everyone made me feel so comfortable and helped me get exactly what I wa I was so happy with Jamie and all the wonderful staff at Toyota of Gladstone. Everyone made me feel so comfortable and helped me get exactly what I wanted in my Tacoma. I was in and out of there in 2 hours, the whole process was so organized and streamlined, I could not have asked for a better experience. I am excited to build a friendship with everyone there when I come in for service. Thank you Jamie and Wade for your friendly attitude and professional demeanor. More

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New Prius purchase Our only complaint was that there was a lot of waiting around. We liked Sou. He was friendly and knowledgeable .We also thought the guy in finance, wa Our only complaint was that there was a lot of waiting around. We liked Sou. He was friendly and knowledgeable .We also thought the guy in finance, was efficient and friendly, I believe it was Dolf. More

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