Dom Hill

Toyota of Gladstone responded

We’re glad Dom could locate your Toyota 4Runner Hybrid in Salem and guide you through a smooth sales process even on a busy day. Congratulations on your new 4Runner Hybrid and thank you for choosing us.

Toyota of Gladstone responded

Thank you so much for the wonderful review, LeeAndra! We're thrilled to hear you had such a great vehicle-buying experience and felt welcomed from the moment you walked through our doors. Creating a friendly, comfortable environment is very important to our team. It's wonderful to know Dom took the time to walk you through your options, answer your questions, and allow you to make the right decision without ever feeling rushed or pressured. We understand that purchasing a vehicle can feel stressful, and we're glad Dom helped make the process comfortable, enjoyable, and positive. We'll be sure to share your kind words with Dom and the rest of our team. Thank you for choosing Toyota of Gladstone. We sincerely appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!

Toyota of Gladstone responded

Thank you for taking the time to leave us a review! We’re glad to hear you were happy with our team, our service, and our time management. We’re always striving to provide a 5-star experience for every customer. If there’s anything we could have done to make your visit even better, we’d love the opportunity to learn from your feedback. Thank you for choosing Toyota of Gladstone. We truly appreciate your support and hope to earn that fifth star on your next visit!

Toyota of Gladstone responded

Thank you for taking the time to share your feedback. We're sorry to hear your purchase experience did not meet your expectations. We understand how frustrating it would be if the vehicle pricing you encountered differed significantly from what you expected based on the information you saw online. Transparency is important to us, and we strive to clearly communicate differences in trim levels, equipment packages, availability, and pricing so our customers can make informed decisions. We appreciate you bringing your concerns to our attention. Your feedback regarding pricing expectations and communication will be shared with our management team as we continue working to improve the customer experience. Thank you for your business and for giving us the opportunity to hear your concerns. We hope to have the chance to provide you with a better experience in the future.

Toyota of Gladstone responded

Thank you for the review, Roxann! We’re really glad to hear you had a great experience and that Don took good care of you—that means a lot to us. We do want to apologize for the confusion regarding the gas. That’s definitely not how we want things to come across, and we understand why that would be frustrating. Please feel free to reach out to us so we can look into this and make it right for you. We appreciate your feedback and your business, and we look forward to helping you again down the road!

Toyota of Gladstone responded

Thank you for the amazing review! We’re so glad to hear our entire team—from sales to management to finance—made a great impression. That’s exactly the experience we strive to provide. We truly appreciate your recommendation and your trust, and we look forward to doing business with you again down the road!

Toyota of Gladstone responded

Thank you for the great review! We’re so glad to hear Dom took great care of you and provided helpful, knowledgeable service—that’s exactly what we aim for. We truly appreciate your recommendation and look forward to helping you again down the road!

Toyota of Gladstone responded

Thank you for the great review, Evo! We’re glad to hear Dom was helpful and informative throughout the entire process—that’s exactly what we aim for. We appreciate you choosing us and look forward to helping you again down the road!

Toyota of Gladstone responded

Thank you for the great review, Royce! We’re glad to hear you experienced a friendly and honest process and that our team was patient and willing to work with your needs—that’s exactly what we aim for. We appreciate you choosing us and look forward to helping you again down the road!

Toyota of Gladstone responded

Hi Monique, Thank you for the amazing review—and congratulations on your first vehicle! 🎉 We’re so glad to hear you felt comfortable and never pressured throughout the process. That’s exactly the experience we want, especially for first-time buyers. Dom and Marco will be thrilled to hear your kind words—we’re lucky to have them on the team. Thank you again for choosing Toyota of Gladstone. Enjoy your new car, and we’re here anytime you need us! 🚗