Dom Young | Page 19

Excellent! Knowledgeable, courteous, good listener, quick and efficient! Mr Francis was a joy to work with. Knowledgeable, courteous, good listener, quick and efficient! Mr Francis was a joy to work with. More

by kgshpar Verified Customer Verified Customer

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Great,great customer service, will definitely keep them in mind for my next car purchase. in mind for my next car purchase. More

by connie_sierra Verified Customer Verified Customer

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Very easy honest and efficient process from start to finish. I will definitely buy from the IDEAL Team again. finish. I will definitely buy from the IDEAL Team again. More

by dickens.travis Verified Customer Verified Customer

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Excellent customer service, Roy drove three hours away the next day to pick up my new car! the next day to pick up my new car! More

by tim.molesworth Verified Customer Verified Customer

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Shahzad did an okay job. I knew exactly what car I wanted. I came in, and test drove the car. I wanted to buy it, and went through the process with him. I had to negotiate th I knew exactly what car I wanted. I came in, and test drove the car. I wanted to buy it, and went through the process with him. I had to negotiate them to honor the price that was listed online, and was told I was lucky they would even do that. I later found out that there is a 400 dollar theft number imprinted onto all vehicles from this dealership (not disclosed to me) and this additional charge is mandatorily placed on all vehicles. I was told that I was supposed to be informed of this by Shahzah, by the gentleman who did my financing. I was provided the excuse that they do this all day long, and they forget sometimes. However this isn't an acceptable way to speak to a customer about your coworkers performance in my opinion. Nor is this a reasonable way to add on a $400 fee. Dom did a fairly poor job. He immediately mentioned that he has only been doing this for 3 weeks, and needed someone else to come in to help him complete the financing. Truthfully, in hindsight I should have simply asked for someone else at this point. When I told Dom I was not interested in their additional coverages, I was pressured consistently. As well, I was told that the financing rate was not negotiable. However, the form I received later specifically states that loan rates from Hyundai motor finance are in fact negotiable. I also informed the gentleman that I did not want the extended warranty and called about it the following day. I came to find out that their was a miscommunication, and that this was not disclosed completely. However, there is a recall on thousands of new Hyundai vehicles that I found out about recently. While, I am fortunate that my vehicle does not have a recall, I am happy that I got the extended warranty, as I am concerned that something will happen to my vehicle now. As for Luis, I did not interact with this individual at all. However, I did leave him a voicemail 2 days ago and I have not heard back from him since. More

by Shaun Verified Customer Verified Customer

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Thank you. Dom took excellent care of us and took the time to explain the car. He was a pleasure to work with. Dom took excellent care of us and took the time to explain the car. He was a pleasure to work with. More

by J.WECHSLER Verified Customer Verified Customer

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Best car buying experience I have ever had! Loved working with Dom Young. He’s honest, presents his product, is not pushy and really tried to accommodate my needs. Loved working with Dom Young. He’s honest, presents his product, is not pushy and really tried to accommodate my needs. More

by althomp321 Verified Customer Verified Customer

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Dom was an absolute delight to work with! I purchased my first Hyundai from Ideal in 1999, and the Sante Cruz I just bought is the 4th Hyundai I’ve purchased from Ideal. I have high expecta I purchased my first Hyundai from Ideal in 1999, and the Sante Cruz I just bought is the 4th Hyundai I’ve purchased from Ideal. I have high expectations because they haven’t let me down yet! More

by carole.woltz Verified Customer Verified Customer

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The service was exceptional. Dom was very professional and did a great job exploring my options. Dom was very professional and did a great job exploring my options. More

by rmaya113 Verified Customer Verified Customer

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Dom was friendly and knowledgeable. I never felt pressured or like he was trying to pull one over. It was a great experience I never felt pressured or like he was trying to pull one over. It was a great experience More

by edgington07 Verified Customer Verified Customer

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