Luis Salcedo

Greatcdealership! Got me the car in the color and trim no one else could find for me in just a few hours. Made me a deal I couldn't refuse. Gave me a great deal on my Got me the car in the color and trim no one else could find for me in just a few hours. Made me a deal I couldn't refuse. Gave me a great deal on my trade in too. Great compassionate staff who made getting a new vehicle fun and efficient. More

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Fast and efficient. .. friendly and personable...very accommodating...enjoyable experience...thank for the "Ideal" service. .. friendly and personable...very accommodating...enjoyable experience...thank for the "Ideal" service. More

by deborah.franck Verified Customer Verified Customer

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Kevin Castillo was very helpful and everyone was friendly. They made the process very smooth and Kevin found us exactly the car we wanted without pressuring us. friendly. They made the process very smooth and Kevin found us exactly the car we wanted without pressuring us. More

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Very friendly, worked fast, very efficient. They were able to see me right away and I was able to test drive a car and walk out the door in under 2 hours They were able to see me right away and I was able to test drive a car and walk out the door in under 2 hours More

by mfields08 Verified Customer Verified Customer

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I highly recommend the dealer and sales rep Abhi. Thank you kindly in helping with our trades and purchase of a Tucson gray-green color. That was most important to us.. Abhi found one very fast. Thank you kindly in helping with our trades and purchase of a Tucson gray-green color. That was most important to us.. Abhi found one very fast. More

by ckehne37 Verified Customer Verified Customer

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I have purchased 3 vehicles from this dealership, and when it is time to purchase my next one, I will be back. Roy Hassan has a long-term service mentality. He genuinely cares about taking care of the cu when it is time to purchase my next one, I will be back. Roy Hassan has a long-term service mentality. He genuinely cares about taking care of the customer more than just making a quick sale. When I knew I would be purchasing new car, I reached out to Roy specifically. He had helped us with a previous car purchase, and I knew I could trust him to help me make the best purchase decision possible. He listens to the customer, and he gives feedback and options for what the customer needs, not what he wants. i was also impressed at the speed and efficiency of Dom Young with the financing staff. This was the most hassle-free car purchase I can remember making. More

by jeffmcclaf Verified Customer Verified Customer

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Everyone really willing to bring about a great deal and I was very satisfied. Thank you for all the support. was very satisfied. Thank you for all the support. More

by kenmarparker Verified Customer Verified Customer

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Great place to buy a new car. The whole team really made the process easy and offered me a fair deal. Love the car and will be back for service and future vehicles. Thanks! The whole team really made the process easy and offered me a fair deal. Love the car and will be back for service and future vehicles. Thanks! More

by chriswp2010 Verified Customer Verified Customer

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This is the 6th Hyundai over purchased at ideal. Each experience has been outstanding. The is the 2nd vehicle I purchased through Abhi Each experience has been outstanding. The is the 2nd vehicle I purchased through Abhi More

by Mike Verified Customer Verified Customer

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First, I want to say that our initial impression was outstanding—everyone was very nice, helpful, and informative. However, we’ve experienced several issues since picking up our vehicle. Louis followed outstanding—everyone was very nice, helpful, and informative. However, we’ve experienced several issues since picking up our vehicle. Louis followed up the Monday after our purchase, and we asked about the second key fob and financing paperwork so we could confirm when our first payment is due. We were told this information would be provided on a USB drive, but we did not receive one. Louis said he would send both the USB and key fob. A week later, after not receiving any updates, we called to check on the status. At that time, we were informed that our financing had not been finalized and that additional items were needed, including two references and my most recent pay stub. We promptly emailed this information. Later that same day, Louis mentioned to my husband that he would need to order the key fob because it could not be located, which was surprising as we believed this had already been addressed. We also discovered that our insurance had not been contacted, and we were told not to worry because coverage was tied to the temporary tag. It has now been several more business days with no updates. At this point, it feels like once we drove off the lot, everything stalled. I’m struggling to understand how financing has not yet been finalized more than a week after the purchase. I understand everyone is busy, but clearer communication and follow-through would be greatly appreciated. Please contact me at your earliest convenience to provide an update. Thank you, Michelle Frock More

by mfrock68 Verified Customer Verified Customer

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