Dominic Difino
Dominic Difino at Spitzer Buick GMC Parma

Dominic Difino

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.4
318 Reviews
4.4

318 Reviews

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318 Reviews of Dominic Difino

May 01, 2026

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Employee Rating

I came in with a leaking rear slider window on a rainy day I had no appointment the service team was amazing and helped me out ! I will buy from them the rest of my life money well spent,Tommy the barber More

by Touchdown8086
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Spitzer Buick GMC Parma responded

Delighted our service team could take care of the leaking rear slider window on your GMC 2500 without an appointment in the rain. We’re happy you felt supported through the process. Thank you for your ongoing trust.

March 22, 2026

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First appointment and still waited and hour and a half. Would have been nice if I would have received a courtesy car wash More

by minrogo
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Recommend Dealer
Yes
Mar 24, 2026

Spitzer Buick GMC Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 19, 2026

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Great service in a timely manner, as well as a friendly mannerisms. Thanks for the assistance. More

by GDZMVP01
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Buchner, Sabrina Wozniak, Anthony Paratore , David Daerr

Mar 19, 2026

Spitzer Buick GMC Parma responded

We’re glad to hear our team took care of your GMC Sierra 1500 promptly and with a friendly approach. Thank you for your feedback and for letting us assist with your service needs.

March 18, 2026

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They were super nice attentive and quick service. The sweet lady kept offering us drinks and checking on us in the service area More

by JILLISSINGLE
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Buchner, Sabrina Wozniak, Anthony Paratore , David Daerr

Mar 18, 2026

Spitzer Buick GMC Parma responded

Thank you for the 5-star review. We’re glad your Buick Encore received attentive, swift service and that our team kept you comfortable with refreshments and regular check-ins. We look forward to assisting you again with Encore service.

March 14, 2026

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2+hrs for oil change and tire rotation, I understand if there are problems but come talk to me and explain. Rep who took care of me was very short when I walked in handed me a pamphlet of services you off More

by Wbaczkowski
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Lady at the desk in the waiting room was very nice

Mar 17, 2026

Spitzer Buick GMC Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 17, 2026

Spitzer Buick GMC Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 03, 2026

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If you’re interested in a place that uses bullying to intimidate customers, this is your place. I recently brought my vehicle to this Buick dealership and had an extremely disappointing experience. I was More

by Therapeutic treatments
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Recommend Dealer
No

Other Employees Tagged: Tayler Wenmoth

Mar 03, 2026

Spitzer Buick GMC Parma responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

Mar 06, 2026

Spitzer Buick GMC Parma responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

January 07, 2026

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I have all my maintenance and scheduled checkups done here, appreciate the car wash also. More

by JimReem
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Jan 07, 2026

Spitzer Buick GMC Parma responded

Thanks for sharing about your experience with Spitzer Buick GMC Parma. We appreciate your business and hope to see you again soon!

November 30, 2025

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Deceptive information given to me when I bought my terrain regarding when 3 complementary had to be completed. Who gets3 oil changes in 1year. In the future, I will be going to a different dealer for More

by robprz
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Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Nov 30, 2025

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Buick GMC Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

October 28, 2025

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I stop in without a appointment and they were able to give me a oil change More

by wschulz
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Recommend Dealer
Yes

Other Employees Tagged: Brett Leek

Oct 28, 2025

Spitzer Buick GMC Parma responded

Thanks for sharing about your experience with Spitzer Buick GMC Parma. We appreciate your business and hope to see you again soon!

October 20, 2025

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Employee Rating

They were on time and efficient with their service They got me up and running again More

by Terry
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Buchner, Anthony Paratore , Tayler Wenmoth

Oct 20, 2025

Spitzer Buick GMC Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Buick GMC Parma.

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