
Fox Buick GMC
Farmington Hills, MI
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1,074 Reviews of Fox Buick GMC
Fox started a service to alert customers via text message about the status of completion or other services required. However, it does not work. When I asked about it, I was told it doesn't work for the serv about the status of completion or other services required. However, it does not work. When I asked about it, I was told it doesn't work for the service I was provided. And the service is new. Why send me info that is of no value and takes up my time? But more importantly, the precedent it establishes regarding trust. More
The sale people are awesome to work with - if something is not right they go out of their way to correct it. Service department keeps you in the loop through text messaging and phone calls. If you are lo is not right they go out of their way to correct it. Service department keeps you in the loop through text messaging and phone calls. If you are looking for a new car-strongly recommend you stop into the dealership. More
Every time I come in for service for my 2017 terrain for oil change and tire rotation its always something else happens. They don't check other things with your vehicle and I'm sick of it for oil change and tire rotation its always something else happens. They don't check other things with your vehicle and I'm sick of it More
I had a great experience working with Scott Korody. He was very patient with me and it was a quick easy purchase. Helen in finance was great to work with as well. He was very patient with me and it was a quick easy purchase. Helen in finance was great to work with as well. More
This is my first time leasing a car, shout out to all the employees that made it so easy for me! What anExceptional customer service from my sales woman Hancess, was very knowledgeable and me setting my apps employees that made it so easy for me! What anExceptional customer service from my sales woman Hancess, was very knowledgeable and me setting my apps!! Fox Buick GMC live up to their name…Exceptional by Design & Excellence customer service! I will continue to refer friends and family to the best dealership in Town-FOX BUICK GMC. More
The heroine on this story was Hancess! She really did went above & beyond traditional customer service and helped immensely on convincing my wife that her car was the right decision We She really did went above & beyond traditional customer service and helped immensely on convincing my wife that her car was the right decision We arrived to only test drive an Envista, which my wife shared with a very low voice and somehow not convinced it felt rather not what she was looking for. This is where Hancess awesome customer service and attention to detail came into play! Just before we jumped over the car to test drive it she immediately brought an Encore and gave us the keys to test drive it after the first one; only because of this we made the buy. In other places they limited to only show what we were asking for and did not looked "above customer expectations" With that said I am a very happy buyer and my wife is really enjoying a very nice car. More
I had an excellent experience working with Phil and Pat at Fox Buick GMC! They were incredibly knowledgeable, patient, and attentive throughout the entire car-buying/leasing process. They took the time to at Fox Buick GMC! They were incredibly knowledgeable, patient, and attentive throughout the entire car-buying/leasing process. They took the time to understand my needs and helped me find the perfect car within my budget. Their professionalism and friendly demeanor made the experience stress-free and enjoyable. I highly recommend Phil & Pat and Fox Buick GMC to anyone looking for a great car-buying or leasing experience! More
I have used this dealership for service for several years. I have never had a bad experience. I also had my wife's Cadillac XT6 serviced there as well. years. I have never had a bad experience. I also had my wife's Cadillac XT6 serviced there as well. More