Dominic Taibi

The whole team was amazing! So glad I chose Oakes Kia to buy my first Kia! So glad I chose Oakes Kia to buy my first Kia! More

by carol c Verified Customer Verified Customer

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Although I didn’t purchase a car from Oakes Kia I worked with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted. with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted. More

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I live in Columbia Missouri, made the drive all the way to KC as Dominic and his crew offered me a terrific deal on a brand new Kia carnival. The whole crew was top notch. From the people at the front door to KC as Dominic and his crew offered me a terrific deal on a brand new Kia carnival. The whole crew was top notch. From the people at the front door to the guys from service I met during the visit. They hooked me up with a great car and we discussed several service packages that made sense for our way of driving, while removing those that didn't make sense. We had some hiccups during the lease end and delivery, but the management team and Dom worked together and coordinated with my wife to find out the best way to solve it, with the help of our Columbia dealer. More

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I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us. title. They are extraordinary and very kind. Thank you for taking such good care of us. More

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Dom was very helpful and explained the process thoroughly. He helped us review all options. thoroughly. He helped us review all options. More

by breannasoendker Verified Customer Verified Customer

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Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi. More

by philcirco Verified Customer Verified Customer

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My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation More

by RIGGINSRUSSELL Verified Customer Verified Customer

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The people are nice. Dom knew a lot of facts about the car and offered his help in navigating this new technology, which was great as the tech in these newer cars can be Dom knew a lot of facts about the car and offered his help in navigating this new technology, which was great as the tech in these newer cars can be extensive and difficult to absorb. However, I made a huge mistake in allowing his explanation of the VIP program to suffice in my decision to get it. I should have asked more questions, or gotten more details. The details of said program are not as good as I was assuming. (I live too far away to get free pick up and delivery, and the oil change feature is only applicable to non-synthetic oils. Kia uses synthetic oil in all of their cars, as most do. Imagine me having a power train warranty claim and Kia discovers that a non recommended oil was used in the car. Instant denial of claim) Also Lorraine was also nice to speak with and a pleasant person. But again, my mistake, of not reading the specifics of the extra warranties, and now I must go through the process to cancel them. We also had questions about the sale contract, specifically the extra 1K allowance for our trade doesn't appear in the document showing balance due. I have had difficulty making contact with her by phone. (She did reach out once, but I was in the car and didn't have the documents with me. She attempted to contact my wife, at home, and talk to her about it, but unfortunately she was unable to answer at that time, (you know phone tag) I know everyone's busy, despite being retired, I am too. I would be happy to discuss my issues with a member of upper management should they be inclined to get more details on my customer feedback. We love the car. The combination of my own neglect in studying the contracts, and relying on the short non-detailed explanation of the benefits from the parties involved in the sale, resulted in this review. I hope these issues can be resolved quickly and thoroughly. That would likely change my mind on the review and indicate that Oakes does have my complete satisfaction in mind. If we need to come in and completely redo the loan paperwork, we're okay with that. We have yet to even make our first payment, or get our title. (BTW, I know the windshield warranty can not be cancelled, I'm willing to accept that as my own price to pay for not being willing to take the extra time to ask more questions and read the details imbedded in the contracts, (and helping to create this debacle) More

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Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with. car options and new his product well. Lyric was also good to work with. More

by rmbasquette Verified Customer Verified Customer

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If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend! experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend! More

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