Meaghan Hill

Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you. More

by mpivarnik Verified Customer Verified Customer

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This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA. them for anyone looking to purchase a new or certified KIA. More

by dbriem Verified Customer Verified Customer

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Oakes Kia KC cleared check engine light for miss fires in banks 1,2,3 before the vehicle was sold to us according to Oakes Kia Olathe inspection. After 5k miles and 3 months of driving the vehicle had absolu banks 1,2,3 before the vehicle was sold to us according to Oakes Kia Olathe inspection. After 5k miles and 3 months of driving the vehicle had absolutely no oil on the dip stick, bad fuel injectors and spark plugs. The same service advisor said “the only way the vehicle would end up in this shape this fast would be poor previous maintenance and ownership, this isn’t something that happens in 5k miles “. Unfortunately, the vehicle was routinely serviced at Oakes Kia in kc and was put through a 135/85 point inspection (received conflicting statements from carfax, sales, sales manager, and the gsm). I asked for the report of said inspection a week ago and was told to give them just a moment. The inspection I’ve received is nothing more than stating the work they did don’t the vehicle (oil change, wipes, tire rotation) not the inspection that determines if something is worthy of certification. It took me till Monday the following week to receive that document. So I called and asked for the GM and was directed to Meaghan the GSM. I told her Gahzi was sure to tell me they “don’t keep those inspections on file and would never be required to by the state and I could just scratch trying to get their help as this point”… Meaghan was sure to tell me “that’s a lie, not sure why he told you that, and sorry he kept over promising and under delivering”. She was sure to make me feel like she would get something done for me the first 5 minutes. However 3 days later and she still “can’t” send over said inspection highlighting the either 165 or 82 point inspection after ensuring me it’s right here and I’ll just email it over. Now the doc won’t go to pdf… not sure why they can’t print it/pull the file and send me a photo of it via text or email.. it’s 2026? The blanket lies about needing to keep an inspection that was used to qualify the vehicles a Oakes certified pre-owner and complete lack of progression after one week is beyond disappointing and further makes me question the inspection. As it would anyone. The high pressure, “get it done while they are here” that we experienced when buying is conveniently far from what we are getting now that we have major issues and their sister store stating it was in this condition before our purchase. Unfortunately I can’t go to the dealership and sit face to face with them for hours as I’m in the hospital for the 8th day. $5k of repair bill and a week later I have received 1 phone call, 1 text ( I completely understand your frustration. I am shooting over an email with the recon inspection. I will also get some numbers put together on the K4! -Meaghan), 1 email (I am trying to generate a pdf version of the inspection report and it isn't cooperating. I will be able to get it from my recon manager first thing in the morning to send over. -Meaghan), and 1 phone call (stating how busy she is but just needs 10 minutes to get me what I’m asking for -Meaghan). None of which being the inspection, realistic payment options, or a step in the right direction. I’ve asked to speak with the GM since Friday off last week (it’s Thursday).. he’s been out of the office everyday all day apparently. When I was directed to Meaghan it took 2 days of asking for a phone call and sitting on hold for 30 minute periods because “she was the only manager here and is swamped with customers” (Taylor), “I was in meetings all morning will reach out soon” (Meaghan.. and didn’t), and “she is actually meeting with the GM about it now” (Gavin) Now I’m being told sorry… Meaghan is off today you’ll have to wait. Every customer has been proven to be prioritized over us dispite our patience and understanding of what we will lose in this situation. Most frustrating part… I bought from this store because of the owners history from a small mom and pop store in Lawrence Kansas (my hometown) to the operation that it is and got completely ran through the ringer so far for my trust More

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Mr. Cam Mathis was the Sales Consultant; he provided great customer service. Overall, it was great experience to buy my first KIA at this dealership. great customer service. Overall, it was great experience to buy my first KIA at this dealership. More

by Zain Ahmed Verified Customer Verified Customer

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Bryan did a great and courteous job with the showing and selling the autos available. Though the auto that was eventually sold, it was discovered that some paint was damaged on the passenger lower doors. E selling the autos available. Though the auto that was eventually sold, it was discovered that some paint was damaged on the passenger lower doors. Eventually the service dept and Jarrod helped with the service necessary by the body shop. Second. the front passenger side was missing the floor mat. I need to talk Bryan and Jarrod to see if one of these rug mats somewhere. Finally Chris took a lot of time for more money but was not interested. More

by Merl Dunham Verified Customer Verified Customer

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Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase. The whole process was really easy and simple and I couldn’t be happier with my purchase. More

by cory.biegel Verified Customer Verified Customer

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The experience began well. when I was purchasing the vehicle over the phone from Nebraska. The sales process went well except I did have to work with several different sales peo when I was purchasing the vehicle over the phone from Nebraska. The sales process went well except I did have to work with several different sales people based on their schedules. However, after I received the vehicle, it has been very difficult to get the last items taken care of for over two months. I have been trying to get the promised second key fob that was not delivered when the vehicle was given to me. I’m willing to accept that. There’s sometimes things are lost, but please don’t promise something that you can’t provide it it’s now almost 60 days later and I’m still waiting and still getting promises. Then when I went to the DMV to register the vehicle, I found that the money that I had paid to the dealership for registration taxes and title were never sent to the Nebraska DMV or sent to me. So where did that money go? I don’t know. I’m still calling and trying to find out. Kia was a good experience all the way up to the simple little problems at the end that they just can’t get fixed. I don’t feel like a priority now that they’ve gotten my money. More

by rwfordjr Verified Customer Verified Customer

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I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience Gage was great. He was very patient and helpful which made for a great experience More

by fsp917 Verified Customer Verified Customer

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Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever. Oaks Kia in North Town is the best dealership ever. More

by RJAMERSON53 Verified Customer Verified Customer

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Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a Would recommend anyone looking to purchase a new car to check out oaks k I a More

by shelli.evans Verified Customer Verified Customer

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