Dominic Ventresca | Page 3

Everything was great, great service great job, done on time free car wash I'll be back 100% time free car wash I'll be back 100% More

by BFRESH326 Verified Customer Verified Customer

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Keith Fleur went above and beyond to assist me in purchasing my new CX30. He was patient, friendly, and answered all of my questions. He even replied to my email at 10pm on a Friday evening. Outstand purchasing my new CX30. He was patient, friendly, and answered all of my questions. He even replied to my email at 10pm on a Friday evening. Outstanding. More

by Lees Verified Customer Verified Customer

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Service team is amazing. They went out of their way to get us in for service, kept us informed of progress throughout the process, and got us on our way quickly. They went out of their way to get us in for service, kept us informed of progress throughout the process, and got us on our way quickly. More

by BobPatterson Verified Customer Verified Customer

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I was glad to get an appointment quickly due to my check engine light. My issue was identified and repaired so I could get my inspection done. engine light. My issue was identified and repaired so I could get my inspection done. More

by BAR88_2000 Verified Customer Verified Customer

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Dominick and the technician, Justin Hessler, were professional in their interactions with me. I thought the video tour of the work done on my car made the experience transparent. professional in their interactions with me. I thought the video tour of the work done on my car made the experience transparent. More

by Tla61 Verified Customer Verified Customer

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My experience was seamless. I did not have to wait to be served, Dominic was friendly and clearly explained the service, and I as offered a complimentary car wash. I did not have to wait to be served, Dominic was friendly and clearly explained the service, and I as offered a complimentary car wash. More

by CYCLOGEN Verified Customer Verified Customer

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Always an easy experience. Everyone is friendly and helpful and I have always been impressed with the wait time. Everyone is friendly and helpful and I have always been impressed with the wait time. More

by rcuse11 Verified Customer Verified Customer

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TL; DR- This place is unreliable, and has cost me a many hours of time, frustration, and gas money. Everything about this simple repair has been terrible. 1. They sold me a car with a defective extendin hours of time, frustration, and gas money. Everything about this simple repair has been terrible. 1. They sold me a car with a defective extending mirror. Ok, things happen, it’s intermittent so maybe they just didn’t notice. But it’s dangerous when some of the time, I’m already on the highway before I realize my mirror didn’t extend and I can’t use it. 2. I drove it back to the dealer and showed the salesperson, who said bring it back when the shop’s open for warrantee repair. Bear in mind, each trip back is >2 hours driving for me round trip. 3. I brought it back (2 hours), and they refused to repair it. Even though their employee witnessed the problem, because it didn’t replicate when the tech looked. They said the only way they’d repair it is if I had a video. 4. I took a video and brought it back (2 hours). They agreed to fix it. 5. I went to pick it up (2 hours). Once I got on the highway with the repaired vehicle, the mirror started rattling and vibrating. Turns out it’s loose and not installed correctly. 6. I brought it back (30 extra minutes). Techs were already gone, so I need to make another 2 hour round trip later. It’s also taken multiple days because first they didn’t have a part on hand, then the part they got was broken. Every aspect of this has been frustrating. More

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I had a very good experience at North Penn Mazda. Everybody was friendly and expeditious and kind would recommend them highly. Everybody was friendly and expeditious and kind would recommend them highly. More

by cathyacowdery Verified Customer Verified Customer

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annoyed i had to come back for an issue that would have been caught with a simple test drive been caught with a simple test drive More

by mabrams99 Verified Customer Verified Customer

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