Dominic Vettraino | Page 5

Nissan of Torrance responded

Hello Danny, thank you so much for sharing your positive experience with our team! We always strive to be transparent and provide top-notch service. We are thrilled to have earned your satisfaction and appreciate your support. See you soon at Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for your kind words! We are so grateful for our loyal customers like you. Our team is dedicated to providing excellent service, and we're thrilled to hear that Dominic went above and beyond for you. We look forward to continuing to serve you as a valued Nissan of Torrance customer. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for bringing this to our attention. We apologize for the long wait times and lack of communication during your recent visits. We will address this issue with our technicians and work towards providing a more efficient and effective service for our customers. We appreciate your feedback and hope you give us another chance to exceed your expectations. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hi Diane! Thank you for the positive feedback! We are thrilled to hear that Dominic provided excellent service during your maintenance visit. We will be sure to let him know and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for your feedback! We are glad to hear that we were able to work with you and ensure a successful outcome. We appreciate your business and hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for sharing your experience! We are thrilled to hear that our team, especially Dominic, provided such excellent service. It's our goal to make sure our customers feel valued and informed about their purchase. We truly appreciate your kind words! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for your kind words! We strive to provide excellent service to all our customers. We appreciate your recommendation and look forward to helping your friends and family with their vehicle needs. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for your kind words! We are extremely happy to hear that you were treated as a valuable customer and received top-tier service from our team. Providing exceptional experiences for our customers is always our top priority. We appreciate your positive feedback and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hi there, we apologize for the inconvenience and miscommunication. We understand that time was lengthy for an oil change; however, please note that we also perform a Multi-point inspection, battery inspection and car wash. We must as also take into consideration our shops workload. Our team will make sure to improve our service for future visits. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

We are so glad to hear that Dominic provided exceptional service during your visit! Our team strives to ensure your vehicle is in top condition and we can't wait to have you back for your next oil change. See you at 5000 miles! Kind Regards, Elizabeth Reyes Customer Relations Manager