Dominique Viccarone
Dominique Viccarone at Ken Ganley Westside Imports

Dominique Viccarone | Page 2

Subaru Service Writer

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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4.8
24 Reviews

Dealership Experience

3 yrs, 6 mos

Languages Spoken

English English

4.8

24 Reviews

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24 Reviews of Dominique Viccarone

December 13, 2024

Dealership Rating
Employee Rating

They keep you informed and they do what they need to do. Just overall good people who seem to care. More

by RCFD871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

I was able to get in on short notice for an unplanned replacement of one of the rear brake lights. Had to take the car on the road the next day, so couldn't put this off. It could have taken 2-3 hours, More

by MCGRAW42085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 04, 2024

Dealership Rating
Employee Rating

The service was in neat and on time. Team is friendly. All my questions answered. More

by CAMILA.OREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews, Candace Bargar

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

November 29, 2024

Dealership Rating
Employee Rating

Service department may need to hire more help. Not sure why I was waiting so long just for air in my tires and a new valve. More

by DARLENEWENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. Sometimes services take longer than expected due to the volume of work. We're sorry that you had to wait longer than usual for your quick service. Thank you for your patience and your business.

November 25, 2024

Dealership Rating
Employee Rating

I love this dealership. They are courteous and prompt. The facility is always clean and comfortable to wait in. They do a great job in letting me know if something needs a More

by STAHLSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 23, 2024

Dealership Rating
Employee Rating

As usual, the work was done well and completed on time. The staff was friendly and professional. More

by ROBERT.SAMELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Shea

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 22, 2024

Dealership Rating
Employee Rating

Very friendly and pleasant. Had a good vibe as soon as I went in the service area. More

by SHELEITHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 21, 2024

Dealership Rating
Employee Rating

My recent service appointment was completed professionally and on time. The waiting area is definitely above average and I was able to complete work using Ganley wifi as well as have a great cu More

by KAREN.MCKELVEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 20, 2024

Dealership Rating
Employee Rating

Very good service department. They really treat you like they are happy to help, most places these days act like they're doing you a favor. More

by kenrgee1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Price, Chris Wheatley, Reanna Chenevert , Douglas Boulanger

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 16, 2024

Dealership Rating
Employee Rating

Service was fine. People were respectful to customers. Don't like having to pay a 2% fee to use tap and pay..... More

by MICHAEL9569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

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