Don Barker | Page 15

Right Car in the Right amount of time Great staff and prices are reasonable. Very good at working with the customer on price and delivery! Great package as free oil changes and service s Great staff and prices are reasonable. Very good at working with the customer on price and delivery! Great package as free oil changes and service staff is top notch and meet great expectations of time. More

by jpell_1 Verified Customer Verified Customer

Report | Print

Unmotivated to negotiate a deal To Whom It May Concern - earlier this summer, I was a motivated buyer with an intent to walk away with a new vehicle, whether it be a Hyundai or anoth To Whom It May Concern - earlier this summer, I was a motivated buyer with an intent to walk away with a new vehicle, whether it be a Hyundai or another brand. I came into Fairfax Hyundai already being a proud Genesis owner. Upon entering the sales floor, I was immediately greeted by a salesman and he started asking questions. He seemed a little distracted, but it was what it was. After exploring my story and my "wants", this particular salesman seemed to turn cold and unmotivated to try and explore additional options or routes as to get me into a vehicle. Not only was he unmotivated, he didn't seem to "value" me as a potential customer. As stated earlier, I WAS a proud owner of a Hyundai Genesis. Albeit, my Genesis was a 2009, and it had a small crack in the front bumper. Otherwise, my car had a clean title and car fax report and only approximately 85K miles (so in pretty good condition). After his team checked out my car, he completely low balled me on a realistic trade in value for my vehicle, and essentially told me that he was not going to be able to do anything for me. Since then, I have then purchased a BRAND NEW 2016 Toyota 4Runner Limited Edition, with all the options, including the extended warranty, extended maintenance and appearance package, roadside assistance, etc. The total VALUE for my transaction was approximately $43K. With me also being in sales, I can only assume this would have been a decent sized commission, for whoever closed the sale. I loved my Hyundai, and would consider going back as I ALWAYS received strong customer service from the SERVICE Department, specifically with Bob Bower. He always took care of me. Maybe the sales person I dealt with was having a bad day, or something, but being a potential customer, it was sad to see the complete and utter lack of motivation to try and uncover an option that would suit my buying needs. While I might be just "one fish in the pond", I just wonder how many others have had a similar experience to me, losing Hyundai, and specifically Fairfax Hyundai potential customers. More

Report | Print

2017 Hyundai Elantra My experience with Fairfax Hyundai was professional and satisfactory. It made the process of buying a new vehicle less daunting than I assumed it woul My experience with Fairfax Hyundai was professional and satisfactory. It made the process of buying a new vehicle less daunting than I assumed it would be, and I am pleased with the results. All of the staff that I interacted with were patient and accommodating. More

by ehische Verified Customer Verified Customer

Report | Print

A Very Pleasant Experience The dealership overall handled this transaction in a very professional manner. Don Barker from the sales staff was exceptionally helpful, knew the Ge The dealership overall handled this transaction in a very professional manner. Don Barker from the sales staff was exceptionally helpful, knew the Genesis very well, and provided a solid interface with other parts of the dealership. Overall, purchasing the Genesis at Fairfax Hyundai was a very pleasant experience. More

by vandillenk1 Verified Customer Verified Customer

Report | Print

Fairfax Hyundia Rocks with Don Barker IF YOU GOING TO BUY A HYUNDIA THEN CALL DON BARKER AT FAIRFAX HYNDIA! Here's why folks...Don Barker and Michael Kim (Business Office) did an excellent IF YOU GOING TO BUY A HYUNDIA THEN CALL DON BARKER AT FAIRFAX HYNDIA! Here's why folks...Don Barker and Michael Kim (Business Office) did an excellent job in the sale of the 2017 Sonata for my son. Don and I go back to 2003 when I purchased my first Hyundai and have made multiple purchases and referrals over the years. Don is one of the most honest, kind, professional, and knowledgeable men I know. I am happy to call him a friend as well as close business associate. I can only trust that his service and dedication to Fairfax Hyundai and Hyundai North America is truly valued! My son met Don for the first time during the sale process and he also shares a very high opinion of Don both as a person and as a distinguished salesman. As for the 2017, my son is very pleased and we thank Don, Michael, and Fairfax Hyundai! More

by chk6 Verified Customer Verified Customer

Report | Print

Great experience I had a very enjoyable purchasing experience. My salesman took plenty of time to explain the details of the car and operating instructions, especiall I had a very enjoyable purchasing experience. My salesman took plenty of time to explain the details of the car and operating instructions, especially the options. More

by lsmith1 Verified Customer Verified Customer

Report | Print

my review I was very happy with my trip to Fairfax. This is the second vehicle that i have purchased fromthem. And the salesman i asked for was the same person I was very happy with my trip to Fairfax. This is the second vehicle that i have purchased fromthem. And the salesman i asked for was the same person who sold me my first one , which was a Elantra. Iwas very happy with that vehicle as well. So when i decided to go back with them, i asked for Don Barker. More

by kfdizzy611 Verified Customer Verified Customer

Report | Print

First Hyundai Purchase This was my first experience purchasing a Hyundai. The salesman was quite knowledgeable and very helpful. The car I went in for was listed as one This was my first experience purchasing a Hyundai. The salesman was quite knowledgeable and very helpful. The car I went in for was listed as one having a tow hitch however when I got there it was on it. Fairfax Hyundai was good enough and added it on at no additional cost. It too way too long for financing but that's only because they had one person. More

by kaitysmom Verified Customer Verified Customer

Report | Print

Excellent customer service My goal was to purchase a vehicle that met my needs within a few hours and this dealership was definitely able to do that. Don was a great sales rep f My goal was to purchase a vehicle that met my needs within a few hours and this dealership was definitely able to do that. Don was a great sales rep for the dealership. More

by marilynn.oliver Verified Customer Verified Customer

Report | Print

Great experience My experience at Faifax Hyundai was great. Everything went very smooth. We got the right car for us. We were treated well by all the staff that we cam My experience at Faifax Hyundai was great. Everything went very smooth. We got the right car for us. We were treated well by all the staff that we came in contact with. Don was very friendly and patient More

by ivnromero Verified Customer Verified Customer

Report | Print