Don Beyer Volvo Dulles | Page 2

Excellent Service all around Warm reception and attentive service from Ted. Pleasant waiting areas. Clean throughout. Scheduled me in and suggested the best time to show that d Warm reception and attentive service from Ted. Pleasant waiting areas. Clean throughout. Scheduled me in and suggested the best time to show that day for service. I am thankful to have found Don Beyers and plan to return for all my servicing needs. More

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Best Service Possible Ted, the service manager, is a first-class professional. Always a pleasure dealing with him. I would buy another Volvo just to get the high quality s Ted, the service manager, is a first-class professional. Always a pleasure dealing with him. I would buy another Volvo just to get the high quality service Ted and the T8 mechanics provide. Gary Petty More

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Enjoy this dealership The facilities are clean, Ted is an excellent customer service representative. The dealership replaced seat leather, cushions and maintenance. My ca The facilities are clean, Ted is an excellent customer service representative. The dealership replaced seat leather, cushions and maintenance. My car's interior looks brand new. More

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Good service Ali is always available for questions , explanation and happy to help. He is friendly. Service is what keeps someone at a dealership.... we’re still t Ali is always available for questions , explanation and happy to help. He is friendly. Service is what keeps someone at a dealership.... we’re still there More

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Long time customer because.. We’ve owned 7 Volvos in our family for the past 26 years, and when we’ve been loyal Don Beyer Dulles customers (for service) since 2006. They’ve had We’ve owned 7 Volvos in our family for the past 26 years, and when we’ve been loyal Don Beyer Dulles customers (for service) since 2006. They’ve had good service advisors over the years, but Tracy Smith stands out. Don Beyer is fortunate to have someone so conscientious, customer oriented and always a consummate professional, who doesn’t try to sell you repairs that are costly and unnecessary. Truly a pleasure working with Tracy. If there is one minor area for improvement, it would be in the area of the complimentary car wash and vacuum. Sometjmes, they do it, other times they don’t. Note this because Acura & Lexus are consistent when we bring in our other cars for servicing down the street. However, this doesn’t affect our high regard for Tracy and the service dept. More

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Excellent service I've been going there for three years, always found the people friendly and professional. I always treated with respect and appreciation. The mechanic I've been going there for three years, always found the people friendly and professional. I always treated with respect and appreciation. The mechanical work has been 100% correct. I've been working with Tracey as my Service Rep. More

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Outstanding Customer service After visiting and communicating with four different dealerships Don Beyer Volvo at Dulles had the best available inventory. I work with Kushal during After visiting and communicating with four different dealerships Don Beyer Volvo at Dulles had the best available inventory. I work with Kushal during the process and he is a true professional. We test drove the XC90, XC60, and S60 in all different engines and trims. Kushal went out of his way to ensure that we were comfortable and never pressured us to make a purchase. Kevin the sales manager and Justin the finance manager provided us with several different options regarding making a purchase or leasing. Toni was fair and honest in our trade in appraisals. After taking a week to make a decision we ended up leasing a XC90 T6 R-Design. We were so impressed with the service and treatment that we return and purchased an S60. This was the best purchasing and leasing experience that we have had. I recommend doing business with this establishment and when the time comes we will return to buy our son his car. More

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Professional Staff Went to pick up a CPO Volvo we found on the Volvo CPO web site.. Beyers had exactly what we wanted. Low pressure experience, saleman Joe Stein was Went to pick up a CPO Volvo we found on the Volvo CPO web site.. Beyers had exactly what we wanted. Low pressure experience, saleman Joe Stein was a friendly chap and a long time Volvo owner to boot. Made sure paperwork was completed and had an imperfection (which they pointed out) repaired prior to delivery. Though we live 140 miles away, I would not hesitate to return to Don Beyer Volvo to purchase my next Volvo. More

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Great service! Tray was a pleasure to work with! Asset to V Tracy was friendly, helpful and knowledgable and a pleasure to work with. Did a great job on my Volvo! Did an Excellent job of explaining what the p Tracy was friendly, helpful and knowledgable and a pleasure to work with. Did a great job on my Volvo! Did an Excellent job of explaining what the problems were and what was needed! More

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Great Service Great service experience as usual. Nice to have the dealership remodel done, and the service drop off area back to its proper use. Car was returned t Great service experience as usual. Nice to have the dealership remodel done, and the service drop off area back to its proper use. Car was returned to me all cleaned up. More

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