Don Dressler | Page 10

My husband and I had such a great experience with Don! This was my very first new car buy and I will admit I was very hesitant going into a dealership because I do not like to be pushed into anything. My This was my very first new car buy and I will admit I was very hesitant going into a dealership because I do not like to be pushed into anything. My husband and I looked around the lot by ourselves and were not bothered (which I loved) and it gave me a lot of time to decide what I wanted to really look at. Once we decided we went inside and that is when we got paired up with Don! He was so friendly and funny it put me at ease right away! We told him what we wanted to look at and he got the keys for us right away and chatted with us as we walked to the car. He opened it up and my husband and I explored around the car and I was loving it! I know at this point a lot of saleman will try to just sell the car to make the sale, but again Don did not push us into anything! He stood with us for a very long time explaining every detail of the car and explaining things to me on a low level (since I do not understand many car details and terms), but my husband followed right along with him and understood every word. I love the fact that Don was explaining a lot of things to ME since it was going to be my car. After much talking and a quick test drive, we asked to run the numbers of our trade in and see what kind of payments we would be looking at. We told Don what kinds of things we were looking to get out of our payments and he said he would do his best to make it work...and boy did he ever! When he came back with the offer we were so pleased it was unreal! We signed for the car right then and there with Don! I was so pleased with how well Don worked with us that if I ever do decide to make another car purchase in the future, I will be looking for Don to help us out again! More

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I had a great experience with the dealership. Don was very courteous without being pushy. He was helpful without being condescending and most of all, he got me the vehicle I wanted for the price I wanted very courteous without being pushy. He was helpful without being condescending and most of all, he got me the vehicle I wanted for the price I wanted to pay. Thank you Don, your help was appreciated. More

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Don was wonderful, I came to look at cars and couldn't afford the initial scenerio. But he gave me options and ordered a new car that within my perameters, and now I own a beautiful car. I would and wil afford the initial scenerio. But he gave me options and ordered a new car that within my perameters, and now I own a beautiful car. I would and will recommend Don to friends and family. More

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Someone from my work who lives in the South Hills recommended Don Dressler and since we live in Penn Hills and was interested in a Hyundai we met with Don. Don was very patient and very knowledgeabl recommended Don Dressler and since we live in Penn Hills and was interested in a Hyundai we met with Don. Don was very patient and very knowledgeable with my husand and I. We would highly recommend Don Dressler & Cochran to all our friends and family. More

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This is the 6th car that I have purchased from #1 Cochran and I can honestly say they are #1. Althought it is not the most convenient dealership for me I wouldn't go any where else. I recommend them to every and I can honestly say they are #1. Althought it is not the most convenient dealership for me I wouldn't go any where else. I recommend them to everyone I know that is looking for a new vechicle. In fact, I just recently referred a co-worker and told her to be sure and get with Don Dressler. He was very knowledgeable, patient and understanding without being pushy and overbearing. I never dread going to #1 Cochran when I'm in the market for a new vehicle. I will continue to go. More

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We have lived in the Monroeville area for 33 years and this is the best experience that we have had in buying a vehicle. We should have gone to Cochran a long time ago instead of buying from the other de this is the best experience that we have had in buying a vehicle. We should have gone to Cochran a long time ago instead of buying from the other dealers!! Sales Consultant(Don Dressler) is very good and the price and service was great!! More

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Our salesperson, Don Dressler, was very helpful; he was well educated on the cars we were considering. He explained each step of the process so our car-buying experience was very pleasant. well educated on the cars we were considering. He explained each step of the process so our car-buying experience was very pleasant. More

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Everyone was polite and understanding. I went in with my wife, and Don Dressler came out ready to help us. He made the entire process very enjoyable. It wasn't stressful and we got a new car. When I am read wife, and Don Dressler came out ready to help us. He made the entire process very enjoyable. It wasn't stressful and we got a new car. When I am ready to purchase another car I want to work with Don Dressler! More

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Very friendly and answered any questions I had. They were always in contact with me and kept me up to date on what was going on with the car I was wanting. always in contact with me and kept me up to date on what was going on with the car I was wanting. More

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The overall experience was very positive and (most importantly) QUICK. I've purchased a new Hyundai in the past (not at Cochran) and the process took many hours and was draining. I was hesitant to b importantly) QUICK. I've purchased a new Hyundai in the past (not at Cochran) and the process took many hours and was draining. I was hesitant to begin the process again because my previous experience felt as if the dealership was deliberately dragging it out (again, NOT at Cochran). Don Dressler and Delana Wilhelm (sp?) were both considerate of my time. During the negotiation process, I made it clear that I don't like the "let me go talk to my manager" game. While I understand that this step is necessary to finalize sales, Don made sure this was brief and did not repeatedly do the "manager dance" and gave me his best price out of the gate. What is important I'm sure to all customers is that when they leave the dealership they feel as though they were treated fairly, and I certainly did. More

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