Don Figgs

Everyone at Val Ward Cadillac that worked on making my purchase happen were very professional, available, and always willing to help. My salesperson Don Figgs, went over and above to keep all of his agree purchase happen were very professional, available, and always willing to help. My salesperson Don Figgs, went over and above to keep all of his agreements, and showing his reputation was most important as a true and honest salesman. I live 2 hours from the dealership, and would travel again for such a smooth transaction. Be rest assured that Val Ward Cadillac is a dealership that has it's customer's interest as a top priority. Thank you Don, and all at Val Ward Cadillac. From a very satisfied customer that will return again. More

by deltatom Verified Customer Verified Customer

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Don was great and the team there is wonderful. Service department is the reason I keep buying a Cadillac. Service department is the reason I keep buying a Cadillac. More

by TJW8668 Verified Customer Verified Customer

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Val Ward was extremely easy to work with and very low pressure. I really appreciated Don’s time and attention! It made the sale very easy and stress-free. pressure. I really appreciated Don’s time and attention! It made the sale very easy and stress-free. More

by alexa.hoefflin Verified Customer Verified Customer

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Don Figgs my salesmen was patience and very attentive. We went in to buy my mom a new car and from the moment he walked up to us to the very end Don was absolutely wonderful. Don was not pushy nor aggress We went in to buy my mom a new car and from the moment he walked up to us to the very end Don was absolutely wonderful. Don was not pushy nor aggressive which I hate when I walk in to a dealership as well as Lisa in the finance department. Every single person was amazing. I would use him again in the future. More

by paraeseis Verified Customer Verified Customer

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While the sales person was great. The car we bought has had so many issues not even a month into owning it. It’s spent more time at a mechanic and has set back our family, since it’s The car we bought has had so many issues not even a month into owning it. It’s spent more time at a mechanic and has set back our family, since it’s our only way to get around. Very disappointed. More

by IARAMBO Verified Customer Verified Customer

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Val Ward had the vehicle I was looking for and Don Figgs is good at his job. Having said that, Don made the experience easy and enjoyable. is good at his job. Having said that, Don made the experience easy and enjoyable. More

by DWHELESS Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ Outstanding Experience with Val Ward Cadillac and Don Figgs! My wife and I recently purchased a new Cadillac XT6 from Val Ward Cadillac, and the experience was exceptional from start to finish. Don Figgs! My wife and I recently purchased a new Cadillac XT6 from Val Ward Cadillac, and the experience was exceptional from start to finish. Our salesperson, Don Figgs, was everything you hope for when purchasing a vehicle. He was professional, knowledgeable, easy to talk with, and, most importantly, completely focused on understanding our needs rather than simply making a sale. At no point did we feel pressured. Instead, Don took the time to listen, answer our questions, and guide us toward the vehicle that was the right fit for us. The entire process was straightforward, transparent, and enjoyable. Don's customer-first approach made what can often be a stressful experience feel comfortable and rewarding. We absolutely love our new XT6 and could not be happier with our decision. If you're considering a Cadillac, we highly recommend Val Ward Cadillac and, especially, Don Figgs. His professionalism, patience, and commitment to customer satisfaction are second to none. Thank you, Don, and the entire Val Ward Cadillac team, for making this such a positive experience. We could not recommend you more highly! More

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Excellent service and personal attention. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. More

by TMOCK225 Verified Customer Verified Customer

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I always receive excellent service from Val Ward, I wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! More

by Heatherckeen Verified Customer Verified Customer

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I was in & out in about 45 minutes. CHRIS & the lady that checked me in were very accomadating. CHRIS & the lady that checked me in were very accomadating. More

by jpiehl6843 Verified Customer Verified Customer

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