Val Ward was extremely easy to work with and very low
pressure. I really appreciated Don’s time and attention! It made the sale very easy and stress-free.
pressure. I really appreciated Don’s time and attention! It made the sale very easy and stress-free.
More
by alexa.hoefflin
Verified Customer
Verified Customer
Don Figgs my salesmen was patience and very attentive.
We went in to buy my mom a new car and from the moment he walked up to us to the very end Don was absolutely wonderful. Don was not pushy nor aggress
We went in to buy my mom a new car and from the moment he walked up to us to the very end Don was absolutely wonderful. Don was not pushy nor aggressive which I hate when I walk in to a dealership as well as Lisa in the finance department. Every single person was amazing. I would use him again in the future.
More
by paraeseis
Verified Customer
Verified Customer
Aug 12, 2026 -
Val Ward Cadillac Inc responded
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!
While the sales person was great.
The car we bought has had so many issues not even a month into owning it. It’s spent more time at a mechanic and has set back our family, since it’s
The car we bought has had so many issues not even a month into owning it. It’s spent more time at a mechanic and has set back our family, since it’s our only way to get around. Very disappointed.
More
by IARAMBO
Verified Customer
Verified Customer
Aug 10, 2026 -
Val Ward Cadillac Inc responded
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (239) 939-2212 at your earliest convenience to discuss how we can turn your experience into a positive one.
Val Ward had the vehicle I was looking for and Don Figgs
is good at his job. Having said that, Don made the experience easy and enjoyable.
is good at his job. Having said that, Don made the experience easy and enjoyable.
More
by DWHELESS
Verified Customer
Verified Customer
Aug 04, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
⭐⭐⭐⭐⭐ Outstanding Experience with Val Ward Cadillac and
Don Figgs!
My wife and I recently purchased a new Cadillac XT6 from Val Ward Cadillac, and the experience was exceptional from start to finish.
Don Figgs!
My wife and I recently purchased a new Cadillac XT6 from Val Ward Cadillac, and the experience was exceptional from start to finish.
Our salesperson, Don Figgs, was everything you hope for when purchasing a vehicle. He was professional, knowledgeable, easy to talk with, and, most importantly, completely focused on understanding our needs rather than simply making a sale. At no point did we feel pressured. Instead, Don took the time to listen, answer our questions, and guide us toward the vehicle that was the right fit for us.
The entire process was straightforward, transparent, and enjoyable. Don's customer-first approach made what can often be a stressful experience feel comfortable and rewarding.
We absolutely love our new XT6 and could not be happier with our decision. If you're considering a Cadillac, we highly recommend Val Ward Cadillac and, especially, Don Figgs. His professionalism, patience, and commitment to customer satisfaction are second to none.
Thank you, Don, and the entire Val Ward Cadillac team, for making this such a positive experience. We could not recommend you more highly!
More
by D. L. A. Naples
Jun 17, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service and personal attention.
All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs.
All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs.
More
by TMOCK225
Verified Customer
Verified Customer
May 14, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
I always receive excellent service from Val Ward, I
wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don!
wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don!
More
by Heatherckeen
Verified Customer
Verified Customer
May 16, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was in & out in about 45 minutes.
CHRIS & the lady that checked me in were very accomadating.
CHRIS & the lady that checked me in were very accomadating.
More
by jpiehl6843
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Val Ward Cadillac Inc responded
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Highly recommend this dealership!
Don Figg helped me with purchasing my car and made the process so easy. 10/10 service from everyone at this dealership!
Don Figg helped me with purchasing my car and made the process so easy. 10/10 service from everyone at this dealership!
More
by sarajo238
Verified Customer
Verified Customer
Apr 16, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Feel free to reach out to us if you need anything. Have a wonderful day.
An absolute pleasure to deal with from start to finish.
Not our first purchase with Val Ward because of their team.
Not our first purchase with Val Ward because of their team.
More
by vincelle
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Iribar
Nov 25, 2025 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!