Don Figgs

⭐⭐⭐⭐⭐ Outstanding Experience with Val Ward Cadillac and Don Figgs! My wife and I recently purchased a new Cadillac XT6 from Val Ward Cadillac, and the experience was exceptional from start to finish. Don Figgs! My wife and I recently purchased a new Cadillac XT6 from Val Ward Cadillac, and the experience was exceptional from start to finish. Our salesperson, Don Figgs, was everything you hope for when purchasing a vehicle. He was professional, knowledgeable, easy to talk with, and, most importantly, completely focused on understanding our needs rather than simply making a sale. At no point did we feel pressured. Instead, Don took the time to listen, answer our questions, and guide us toward the vehicle that was the right fit for us. The entire process was straightforward, transparent, and enjoyable. Don's customer-first approach made what can often be a stressful experience feel comfortable and rewarding. We absolutely love our new XT6 and could not be happier with our decision. If you're considering a Cadillac, we highly recommend Val Ward Cadillac and, especially, Don Figgs. His professionalism, patience, and commitment to customer satisfaction are second to none. Thank you, Don, and the entire Val Ward Cadillac team, for making this such a positive experience. We could not recommend you more highly! More

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Excellent service and personal attention. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. More

by TMOCK225 Verified Customer Verified Customer

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I always receive excellent service from Val Ward, I wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! More

by Heatherckeen Verified Customer Verified Customer

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I was in & out in about 45 minutes. CHRIS & the lady that checked me in were very accomadating. CHRIS & the lady that checked me in were very accomadating. More

by jpiehl6843 Verified Customer Verified Customer

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Highly recommend this dealership! Don Figg helped me with purchasing my car and made the process so easy. 10/10 service from everyone at this dealership! Don Figg helped me with purchasing my car and made the process so easy. 10/10 service from everyone at this dealership! More

by sarajo238 Verified Customer Verified Customer

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An absolute pleasure to deal with from start to finish. Not our first purchase with Val Ward because of their team. Not our first purchase with Val Ward because of their team. More

by vincelle Verified Customer Verified Customer

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I received an email from Pete about my experience at Val ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain that on my email but unfortunately my email response went to the person that I was told he gave me that price.. My feedback suppose to go to Pete the GM, not Jose. When a vehicle is loaded with options that i gave you a factory print out options you suppose to enter those options. Maybe you should show your salesman how to do that as part of the job. But to low ball customer's vehicle price like that is insulting. More

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Mr. Don Figgs was STELLAR in making my dream 2019 Mercedes 300C a reality. Don made certain I was happy with his dealership's price offered for my trade. He also stayed after the dealership closed Mercedes 300C a reality. Don made certain I was happy with his dealership's price offered for my trade. He also stayed after the dealership closed to make sure I was familiar with the technical aspects of my 'new' Mercedes. I drove off the lot feeling so excited and loving my new ride. Don has kept in touch and I am thankful for his friendship. He is the real dea at Val Ward Cadillac! Thank you DON! More

by DEMENTIA99 Verified Customer Verified Customer

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buying my daughter a car was not stressful, everyone was helpful and friendly. I appreciate everyone's kind attention. helpful and friendly. I appreciate everyone's kind attention. More

by francesreynolds Verified Customer Verified Customer

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Excellent Customer Service! I found the exact car I was looking for on the Val Ward website, and with the amazing help of Don Figgs, I was driving it off the lot in no time! Do I found the exact car I was looking for on the Val Ward website, and with the amazing help of Don Figgs, I was driving it off the lot in no time! Don was friendly, speedy, dependable, and incredibly consistent throughout the entire process. A truly seamless and enjoyable experience. Highly recommend! More

by tross714 Verified Customer Verified Customer

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