Pete Weidner

Excellent, no hassle experience from start to finish. AAAAA+++++ Look no further than Val Ward Cadillac, best in the business! AAAAA+++++ Look no further than Val Ward Cadillac, best in the business! More

by MIKESMITH4 Verified Customer Verified Customer

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This is the worst dealer service department I have been to. Fields Cadillac is much better but unfortunately not in the area. Do yourself a favor go to another GM facility. to. Fields Cadillac is much better but unfortunately not in the area. Do yourself a favor go to another GM facility. More

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Top down culture for customer service is evidence from valet to service to sales and parts.. valet to service to sales and parts.. More

by johnrlai Verified Customer Verified Customer

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Purchased new 2026 Cadillac XT5 Sport. Steering wheel was crooked. Service did not correct after 3 times. Finally notified Service Manager & than had to Escalate to Val Ward General Manag Steering wheel was crooked. Service did not correct after 3 times. Finally notified Service Manager & than had to Escalate to Val Ward General Manager to finally get unfortunate situation resolved. More

by GDRL Verified Customer Verified Customer

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The people interfacing with the customer are great and very courteous. Dave McKinney does a great job in coordinating work and keeping the customer informed. He is a dedicated employee and treats the C very courteous. Dave McKinney does a great job in coordinating work and keeping the customer informed. He is a dedicated employee and treats the Cust like a customer should be treated. More

by genebates56 Verified Customer Verified Customer

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The service department was awesome! Karina the service writer and Jimmy my technician performed flawlessly from a technical and communication standpoint. They will definitely remain my Karina the service writer and Jimmy my technician performed flawlessly from a technical and communication standpoint. They will definitely remain my teammates for future needs. More

by WPELIA Verified Customer Verified Customer

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The employees were very nice and offered great input about our service. Very happy with our experience. about our service. Very happy with our experience. More

by dl.weidner Verified Customer Verified Customer

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Sales staff was professional, friendly and efficient. The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need any The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need anything. Dealing with everyone at Val Ward was a pleasure. More

by burnskellie49 Verified Customer Verified Customer

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Excellent service and personal attention. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. More

by TMOCK225 Verified Customer Verified Customer

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I always receive excellent service from Val Ward, I wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! More

by Heatherckeen Verified Customer Verified Customer

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