Pete Weidner

The people interfacing with the customer are great and very courteous. Dave McKinney does a great job in coordinating work and keeping the customer informed. He is a dedicated employee and treats the C very courteous. Dave McKinney does a great job in coordinating work and keeping the customer informed. He is a dedicated employee and treats the Cust like a customer should be treated. More

by genebates56 Verified Customer Verified Customer

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The service department was awesome! Karina the service writer and Jimmy my technician performed flawlessly from a technical and communication standpoint. They will definitely remain my Karina the service writer and Jimmy my technician performed flawlessly from a technical and communication standpoint. They will definitely remain my teammates for future needs. More

by WPELIA Verified Customer Verified Customer

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The employees were very nice and offered great input about our service. Very happy with our experience. about our service. Very happy with our experience. More

by dl.weidner Verified Customer Verified Customer

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Sales staff was professional, friendly and efficient. The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need any The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need anything. Dealing with everyone at Val Ward was a pleasure. More

by burnskellie49 Verified Customer Verified Customer

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Excellent service and personal attention. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. All personnel were friendly, personable, and polite. Would definitely recommend them for your auto needs. More

by TMOCK225 Verified Customer Verified Customer

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I always receive excellent service from Val Ward, I wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! More

by Heatherckeen Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Dealership – Val Ward Cadillac I cannot say enough wonderful things about my experience at Val Ward Cadillac here in Fort Myers. As someone born and raised in this commun Cadillac I cannot say enough wonderful things about my experience at Val Ward Cadillac here in Fort Myers. As someone born and raised in this community, I’ve watched businesses change so much over the years — but Val Ward is one of the rare places that has held tightly onto that small-town, old-fashioned customer service we all miss. And that is a direct reflection of the incredible leadership and team they have. From the moment I walked in, I felt completely taken care of. Owner Trey Ward sets the tone for the entire dealership. You can tell he has made it a priority to keep true customer service at the forefront, and it shows in every single interaction. No surprise they win Dealer of the Year year after year — they have earned it. A huge thank you as well to General Manager Pete Weidner, Sales Manager Jose Villar, Sales Agent Griffin Clark, and Lisa Bronson. Every single one of them treated me with warmth, patience, and genuine care. I have never felt more comfortable purchasing a vehicle. My relationship with Val Ward actually started years ago—when I began bringing my GMC to them after repeated issues at another local dealer. The difference was night and day. After experiencing their level of service, I knew I’d never go anywhere else. And today, I’m officially a first-time Cadillac owner, and truly, I think I’ll be a lifetime client. If you are looking to buy, lease, or service your vehicle, you won’t find a better team. Go see Trey, Pete, Jose, Griffin, and Lisa. You will be in the best hands. More

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I received an email from Pete about my experience at Val ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain ward certified used cars visit, I said it was horrible my car trade in value was between 38k and 42k I was given 32k.like if it was stolen. I explain that on my email but unfortunately my email response went to the person that I was told he gave me that price.. My feedback suppose to go to Pete the GM, not Jose. When a vehicle is loaded with options that i gave you a factory print out options you suppose to enter those options. Maybe you should show your salesman how to do that as part of the job. But to low ball customer's vehicle price like that is insulting. More

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I owe the salesperson, Gary Pratt and Val Ward Cadillac an apology I originally wrote an unflattering review which was not warranted. I was unaware of the actual steps Gary and the management of Val Wa an apology I originally wrote an unflattering review which was not warranted. I was unaware of the actual steps Gary and the management of Val Ward took to accommodate me in the purchase of the vehicle. They went above and beyond to make this sale happen, the only complaint I may have is it wasn't explained at the time or maybe I was just too hot to pay attention to what they were saying, which is probably the case. As far as the items that needed repair, they called me to schedule a day and time that would be convenient for me to complete the repairs. When I came in Gary and management couldn't be more professional, they gave me a car to use while mine was there. The repairs were completed in a timely manner and EVERYTHING done perfectly. Thank you, Gary and the entire staff, I am sorry for not trusting you as you conducted yourself in a professional manner throughout and more importantly as a friend. When back in the market I assure you, I will be back. More

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Hands down the best dealer experience I’ve had across all states. The fact this dealer is a family owned operation is felt from sales to service and everywhere in between. states. The fact this dealer is a family owned operation is felt from sales to service and everywhere in between. More

by johnrlai Verified Customer Verified Customer

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