Don Hesher | Page 19

Great customer experience We've never bought a Toyota before and had lots of questions. To my get pleasant surprise, if Dillon didn't know the answer he honestly acknowledged We've never bought a Toyota before and had lots of questions. To my get pleasant surprise, if Dillon didn't know the answer he honestly acknowledged it and took it as an action item to find out and then get back with me. I've NEVER had such an honest car salesman. I understand it's this dealerships goal to be just the opposite of what people have experienced most tl frequently in a car dealership. And they've sold me. We live in the Atlanta area, but working with Dillon and his manager Don, makes it worth the travel. Honesty and integrity go a long way!!! Thanks Dillon!!! Tim & Deb More

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Great dealership!! Great dealership and service!!!! Love my Sequoia and Rave 4! Great cars and great people fantastic prices! How can you ask for anything more. God bles Great dealership and service!!!! Love my Sequoia and Rave 4! Great cars and great people fantastic prices! How can you ask for anything more. God bless this country! More

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Great Experience Eddie was extremely helpful in helping us find a vehicle for my Mom. He was very patient with her while explaining everything. I would recommend using Eddie was extremely helpful in helping us find a vehicle for my Mom. He was very patient with her while explaining everything. I would recommend using them to purchase a vehicle. More

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Best experience Chris Jennings was very professional and took his time and had a lot of patience while we were trying to decide on the vehicle. He gave us excellent Chris Jennings was very professional and took his time and had a lot of patience while we were trying to decide on the vehicle. He gave us excellent service and even stayed a little later to help me with the vehicle before I left the lot. Don was very professional and worked well with us. Ryan Was very friendly and helped us through the financial portion in a timely manner and with excellent service . Overall the teamwork of this group gave us the best experience that we’ve ever had at a dealership purchasing a vehicle. More

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Very helpful staff I bought my 4runner limited about a year ago. I was happy with them then, And I continue to recommend them to anybody looking to buy a new or used car I bought my 4runner limited about a year ago. I was happy with them then, And I continue to recommend them to anybody looking to buy a new or used car. The staff is knowledgeable and friendly, and I can't say enough good things about Don Hesher and Dillion Lafferty. Great Product at a great great price! Thanks, Fred Anderson, keep up the good work! More

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He’s the best! Honest and caring All in all I had a great experience once again. This is my first purchase and I leased last time. I will definitely buy my next car from you guys All in all I had a great experience once again. This is my first purchase and I leased last time. I will definitely buy my next car from you guys More

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Awesome DJ was fantastic and awesome to work with. If we ever need to buy another car , we hope DJ will be there to assist us. DJ was fantastic and awesome to work with. If we ever need to buy another car , we hope DJ will be there to assist us. More

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Brent is AMAZING!!! Brent made my car buying experience the best I’ve ever had! Everything went so smoothly and he answered every question and concern I had. I can’t say Brent made my car buying experience the best I’ve ever had! Everything went so smoothly and he answered every question and concern I had. I can’t say enough good things about Brent and the dealership as a whole. Everyone was exceptionally friendly and went above and beyond the call of duty. I’ll never purchase another vehicle any where else. More

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Love my 2018 Camry Eddie Cooks is always my go to guy when I’m ready to purchase a new vehicle! Coming from a sales background myself, he is the best I’ve come across Eddie Cooks is always my go to guy when I’m ready to purchase a new vehicle! Coming from a sales background myself, he is the best I’ve come across More

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Absolutely Horrible Customer Service Never have I ever been disrespected in a car dealership until now! My wife and I came into the dealership looking to buy a 2018 Highlander. Eric Peter Never have I ever been disrespected in a car dealership until now! My wife and I came into the dealership looking to buy a 2018 Highlander. Eric Peterson was our sales associate. We wanted the color Ooh la la rouge that they did not have so it would have to be delivered. We were settling on a price when I wanted to find out what my APR would be. Eric told us we would go into finance office. I told him I would like to think about the price since we had somewhere to go. Then he proceed to raise his voice yelling at us saying "REALLY?!? YOU HAVE SOMEWHERE TO BE?? WE GOT YOU THE PRICE YOU WANTED AND NOW YOU WANNA THINK ABOUT IT?? I THOUGHT YOU SAID YOU WANTED TO BUY TODAY" Which I never said that I would buy today! We left immediately and the manager, Don Hesher, asked us what's wrong. I told him that I do not want to think about buying a car while being yelled at by Eric. I told Don I dont want to feel pressured into buying and absolutely don't want to be disrespected, we shake hands and left. Don Hesher has been helpful to us with getting us a lower price, he also apologized!! Customer service and Professionalism are the two most important characters in my opinion. Even if we agreed on a price doesn't mean we have to buy it. A person's time and money is that person's business. If you value Customer service and Professionalism, then save your money and go elsewhere. More

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