Don Huey | Page 7

Everyone was very helpful, Shout out to Xavier, Dean and Jim for taking me through the purchase process Jim for taking me through the purchase process More

by phthoms2 Verified Customer Verified Customer

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I would MAYBE recommend dealership to someone looking to purchase a used car. Good salesperson and finance manager. Deceptive website and pricing. Unknown service. Due to the issues below I will tell friend purchase a used car. Good salesperson and finance manager. Deceptive website and pricing. Unknown service. Due to the issues below I will tell friends who go to Albany Subaru to always visit at least one other dealership. With the exception of the issues below I had a positive sales experience. The car, a 2021 Subaru Crosstrek, is a good car. But taking into consideration the issues below, I now realize that I should have good to at least two dealerships. The ELO GPS is a $1695 joke. Was told it was already installed so I had to pay the $1695 (even when I asked to have it removed). The app is very average and is worth maybe $100-$250 at the very most. If purchase of it was required, why wasn't it included in the price of the car on the website? Had I known, I very well would have gone to another dealership, Another website issue is that it lists a 5.54% interest rate for all used cars when in fact, as I was told, that the 5.54% rate only applies to "certified pre-owned" vehicles. There were other smaller issues and promises not kept, but nothing major. The car appears to be first rate and exactly what I expected. More

by Don Miller Verified Customer Verified Customer

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I've consistently had an excellent experience dealing with Albany Subaru. First in leasing the vehicle, now nearly 2 years ago, and each time when visitng for regular service/maintenance. Scheduling is e with Albany Subaru. First in leasing the vehicle, now nearly 2 years ago, and each time when visitng for regular service/maintenance. Scheduling is easy, communication with staff is excellent, service is prompt and organized, and the waiting area is very comfortably appointed. Nicest experience at a car dealership ever. More

by MILAGELMAN Verified Customer Verified Customer

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great customer service all the time! second time buying car here and definitely wont be the last second time buying car here and definitely wont be the last More

by jayguzman Verified Customer Verified Customer

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Excellent buying experience with Trinity Acfalle using the Costco Auto program. Trinity was prepared, knowledgable, patient and diligent setting me up with the best possible match of the features I wante the Costco Auto program. Trinity was prepared, knowledgable, patient and diligent setting me up with the best possible match of the features I wanted with available inventory. The rest of her sales team was likewise excellent and works well together. The vibe of this dealership is friendly, personable and competent. More

by CS556 Verified Customer Verified Customer

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My Sale Consultant. Tsewang Guraug was a pleasure to meet. If that can be said about a Salesman He was knowledgeable and patience explaining to me about all the Subaru Tsewang Guraug was a pleasure to meet. If that can be said about a Salesman He was knowledgeable and patience explaining to me about all the Subaru. My co-worker who accompanied me to buy a car was also impressed with Tsewang and may be back for a car too More

by ghcris2013 Verified Customer Verified Customer

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I left a review thru text but want to make sure no one misses the fabulous place that is Albany Subaru. Everyone who works there is helpful and genuine which leaves a relaxed environment. Asher was extrem misses the fabulous place that is Albany Subaru. Everyone who works there is helpful and genuine which leaves a relaxed environment. Asher was extremely professional, friendly and informative and made the experience one where I was left with the knowledge that I was being listened to and not being taken advantage of. Really stellar behavior and so appreciated. I have the car I wanted and so, so grateful I met them. You guys ROCK! More

by mpm.mulligan Verified Customer Verified Customer

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Albany Subaru was a pleasant experience, everyone was very friendly and facilitated a good buying experience. very friendly and facilitated a good buying experience. More

by RHARVEYART Verified Customer Verified Customer

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Vehicle ordering and pickup was fast and easy, everyone was very kind and courteous. Will come back for my next Subaru was very kind and courteous. Will come back for my next Subaru More

by justinpeterson85 Verified Customer Verified Customer

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I am Happy with the service. Staff is friendly and polite. Just take so long to be there. Staff is friendly and polite. Just take so long to be there. More

by WOLFY2551 Verified Customer Verified Customer

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