Don Ratcliffe
Don Ratcliffe at Miller Ford Lincoln

Don Ratcliffe | Page 2

Business Manager

Miller Ford Lincoln

1596 Rt 38
Lumberton, NJ 08048

5.0
39 Reviews
5.0

39 Reviews

Write a Review

39 Reviews of Don Ratcliffe

March 30, 2020

Dealership Rating
Employee Rating

I really have enjoyed the service I have received at this dealership since the purchase of my Lincoln in August 2019! Aijia & Ryan are GREAT! More

by Christalhardy7
Recommend Dealer
Yes

Other Employees Tagged: Alias Gonzalez , Ryan and Aija

Mar 31, 2020

Miller Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our staff provides! We hope you continue to choose Miller Ford Sales for all your vehicle needs! Take care!

February 29, 2020

Dealership Rating
Employee Rating

My salesperson, Keith Randall is great. Miller Ford Lincoln is the best dealership in South Jersey to work with. I highly recommend them if you are in the market for a new or used car. More

by rwb
Recommend Dealer
Yes

Other Employees Tagged: Keith Randall, John McDonald

Mar 01, 2020

Miller Ford Lincoln responded

Thank you for your kind words and congratulations on your new vehicle!

December 22, 2019

Dealership Rating
Employee Rating

Excellent! Aija Baker, salesperson, was knowledgeable and did all she could to make the sale easy for us. I would recommend her to all! Thanks! More

by ccoligan
Recommend Dealer
Yes

Other Employees Tagged: Aija Baker

Dec 24, 2019

Miller Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides!

December 02, 2019

Dealership Rating
Employee Rating

We have been dealing with Miller Ford for 20+ years and have always had good experiences. Keith Randall is honest, and works hard for you More

by SuzieQ
Recommend Dealer
Yes

Other Employees Tagged: Keith Randall

Dec 04, 2019

Miller Ford Lincoln responded

Suzie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 08, 2019

Dealership Rating
Employee Rating

Best place EVER!!! A truly seamless process. Miller worked with me on pricing and I feel that I got a tremendous deal. I have purchased many cars in my lifetime and th More

by Mick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracey Frazier-Davidson, Randy Taft

October 16, 2019

Dealership Rating
Employee Rating

The best of the best! This was the 2nd vehicle I purchased here and both experiences were easy and stress free! The staff communicated with me regularly, answered all my qu More

by DonnaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John McDonald, Steve Wall , Tracey Frazier-Davidson

Oct 18, 2019

Miller Ford Lincoln responded

Donna, thank you for your kind words and congratulations on your new vehicle!

September 26, 2019

Dealership Rating
Employee Rating

buying leased car calvin neal handled my transition from start to finish with professionalism and grace. made a difficult situation for myself a breeze. was a great exp More

by louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: calvin neal

September 13, 2019

Dealership Rating
Employee Rating

very pleased Alias was the service consultant that solved all my concerns by being knowledgeable and creating a smooth experience. This involves three different c More

by Gierman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Snow, Robert

Sep 15, 2019

Miller Ford Lincoln responded

Gierman, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

September 03, 2019

Dealership Rating
Employee Rating

New car lease We have been dealing with Keith Randall for almost 30 years. He always makes our experience of leasing a car as seamless as possible. Very professio More

by grl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Randall

Mar 31, 2020

Miller Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Miller Ford Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

August 12, 2019

Dealership Rating
Employee Rating

Very bad experience First I bought used truck. It had so many problems. I trade it in with new truck. Mike the used car manger changed the deal we agreed on twice. And hi More

by Bmazahreh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Miller , Aija Baker

Aug 14, 2019

Miller Ford Lincoln responded

I am sorry to hear your experience with us was less than satisfactory. I understand that we provided an estimated appraisal over the phone of the vehicle you were trading in with the understanding that we would need to verify the condition in person. Based on the overall condition of the vehicle, including heavy smoke smell, once we saw it in person we needed to make a deduction to the appraisal value. I am sorry that you did not agree with our assessment, and wish we could have spoken to you again before your purchase. We do strive to do whatever possible to make every deal and make each experience a positive one.

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