Don Ratcliffe | Page 4

Excellent overall experience! I can say without a doubt I had the best car buying experience ever at Miller Ford! My salesman Randy Taft was able to find me a new F-150 that actual I can say without a doubt I had the best car buying experience ever at Miller Ford! My salesman Randy Taft was able to find me a new F-150 that actually cut my monthly payments in half from the pickup I had been driving. He patiently guided me through the process and answered all my questions along the way. I would also like to thank the manager Dave Seguin and Don Ratcliffe in finance for putting the deal together. Everybody in the place was very friendly and I would highly recommend anyone in the market for a car to give them a try! More

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Treated like family. This is my 4th lease with Miller Ford and it’s always been a outstanding experience. Frank Nash is my salesman and he is a true asset to the Miller or This is my 4th lease with Miller Ford and it’s always been a outstanding experience. Frank Nash is my salesman and he is a true asset to the Miller organization along with John McDonald and Marc Kweeder. They have always treated my husband and myself like family and they are by far the best dealership to do business with. We always recommend them and my husband has leased his trucks from them as well. More

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Very quick and concise without a lot of the usual nonsence. Because from the start with the internet manager (Shoney) on the phone to the salesperson (Bobby Hall) and everyone in between I told them exactly why Because from the start with the internet manager (Shoney) on the phone to the salesperson (Bobby Hall) and everyone in between I told them exactly why I was calling and could we please keep it to just that and nothing else and they complied. I was so impressed with what they were able to do price wise that I bought a warranty for nicks and dings and lost keys etc. that I ordinarily never buy but I knew Bobby would get a little piece of it and I wanted to show my appreciation. More

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Miller makes it better & Mack makes it easy I had an amazing experience at Miller Ford. I found myself in a bind when my older vehicle started having mechanical issues and I needed to replace it I had an amazing experience at Miller Ford. I found myself in a bind when my older vehicle started having mechanical issues and I needed to replace it without breaking the bank. Ceasar was able to ease my stress throughout this entire process. He helped me narrow down which vehicle options would best fit my needs. We looked at multiple vehicles and considered all different options, from new to used. With his help, I was able to trade in my falling apart Dodge and walk away with a new Ford Fusion lease. I highly recommend Ceasar and Miller Ford Lincoln for all your vehicle needs! More

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Mack makes it easy! Ceasar Mack is the trusted salesman you want to buy from. Though I had heard of him, I had never met Ceasar before, and I was not even in the market f Ceasar Mack is the trusted salesman you want to buy from. Though I had heard of him, I had never met Ceasar before, and I was not even in the market for a vehicle. I happened to catch one of his "vehicle of the day" videos on Facebook. It was very cool to see Ceasar actually in the car showing off all of its features. The focus was more on the car, and less on him. His sales pitch was very informative, appealing, and low-key without added pressure. It definitely held my interest. By the time I watched the video two or three more times, I knew beyond a shadow of a doubt that I wanted that car. I contacted Ceasar the next morning and we began negotiations and arrangements. The car was a fantastic deal at a great price. The whole staff at Miller made the process very painless. From the moment I walked into the showroom until I drove away in my beautiful new car, everyone employee I met was helpful and attentive. I highly recommend Miller Ford and Ceasar Mack to anyone who is in the market for a new vehicle. Miller truly makes it better and Mack made this process easy! Thank you again!! More

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Miller Is A FANTASTIC Dealership I purchased a new Lincoln MKX from Lee Goldinger - sale representative at Miller. Miller was not the first dealership I stopped at, as I had test dri I purchased a new Lincoln MKX from Lee Goldinger - sale representative at Miller. Miller was not the first dealership I stopped at, as I had test driven multiple vehicles at one of the MEGA dealers in the region the weekend before. I had specific features I was looking for which I have given Lee (Miller Lincoln) and the MEGA dealer at the same time.. The next day Miller had 3 vehicles within their region that met my requirements, while the MEGA dealer could not find any vehicle - which makes me question the MEGA dealers motives. Needless to say, Miller had the vehicle for me 2 days later and sold me the vehicle at a very reasonable price.. I would recommend anyone looking for a new vehicle. Honesty, Intergrity, and Straight Forward. Miller is your dealer! Thank You More

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Sales My sales person R. Bobby Hall was awesome. His cheerful and friendly way and willingness to do what ever it took to help with my purchase made it the My sales person R. Bobby Hall was awesome. His cheerful and friendly way and willingness to do what ever it took to help with my purchase made it the best car buying experience so far. It's important to me that I not be pressured to buy a car I can't afford or don't want and Mr Hall let me tell him what was right for me and what I needed. The other staff members were friendly and helpful also. More

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outstanding dealership I have been buying my vehicles from miller Ford since 1979. I always get the best service possible. Just bought a 2015 f150. Bobby Hall was my sales p I have been buying my vehicles from miller Ford since 1979. I always get the best service possible. Just bought a 2015 f150. Bobby Hall was my sales person. He did an outstanding job. He helped me through every aspect of my special order. and made sure I got my truck as quickly as possible. My hats off to the entire sales team as each member was friendly, courteous and went out of their way to make sure I had a perfect experience. More

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Purchase of a dealer pre-owned certified car I had a great experience at this dealership after fearing the trip to buy a car and having to face high pressure tactics knowing that all I wanted to I had a great experience at this dealership after fearing the trip to buy a car and having to face high pressure tactics knowing that all I wanted to do was drive and request details about the car including cost and financing, then exit gracefully. I was shocked that the salesman, C, most pleasantly, allowed me my wish and answered all my questions with thorough knowledge of the car, a Lincoln MKX. He wished me a good day and I left easily on my terms. After visiting another non-Lincoln dealership about another car, I couldn't get away fast enough from the "zoo-like" atmosphere. Suffice it to say, I bought the Lincoln at Miller Ford Lincoln. More

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A Stressful Process Made Easy I started the buying process by checking out the Ford Fusion through Consumer Reports. That led me to True Car Pricing which showed the discounts I c I started the buying process by checking out the Ford Fusion through Consumer Reports. That led me to True Car Pricing which showed the discounts I could qualify for. When I arrived at the dealership, I asked for Jordan who came out immediately to greet us. Jordan introduced me to Carlos who would be our sales associate. Carlos was very knowledgeable and professional, making us feel welcome and at ease. Jordan, as promised, had the vehicle we were interested in waiting for us under cover (it was snowing), which was an appreciated touch. Carlos thoroughly explained the cars features and answered my endless questions and seemed to enjoy doing so. We decided to get some numbers going; that process was a bit slow, but not unbearable. Once we settled on a price, Don took over. He found us an additional discount that of course made us feel better about the deal. We finished the paperwork and Carlos again went over the interior features to make sure we had a good grasp. We took the car home and are very pleased with the entire experience. My wife and I would do business with Miller Ford in the future. More

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