Donald Maddran
Donald Maddran at Toyota of Richardson

Donald Maddran | Page 19

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
276 Reviews
4.9

276 Reviews

Write a Review

276 Reviews of Donald Maddran

February 15, 2024

Dealership Rating
Employee Rating

I always take my car to Toyota of Richardson for all my car needs. The service dept performs excellent work and always consults me whenever my car needs attention. More

by robinson.pamron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Feb 15, 2024

Toyota of Richardson responded

Thank you for being a continued customer! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

February 11, 2024

Dealership Rating
Employee Rating

Every one is friendly and accommodating! ! Service is always quick and will answer any questions or concerns promptly. Over all exceptional visit!! More

by Luvpkbw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Feb 12, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 08, 2024

Dealership Rating
Employee Rating

Great experience. My car was serviced efficiently and with no issues. Great job all around. More

by Maparides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Feb 08, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 07, 2024

Dealership Rating
Employee Rating

Like the service, but they need to check out the car before they tell me what I need to be done to it 🥰 More

by gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Feb 07, 2024

Toyota of Richardson responded

Thank you for sharing your experience, Gloria. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

February 07, 2024

Dealership Rating
Employee Rating

Overall good experience, worker was nice and friendly. Wait time was fast. Enjoy my experience there. More

by tom_nguyen08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Feb 07, 2024

Toyota of Richardson responded

I'm happy to hear it, Tom! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

February 05, 2024

Dealership Rating
Employee Rating

I find it odd that the service department sends me a request for a review and only sends me the broader Toyota review if I give them a 5 star review. I received outstanding service this time. In the pas More

by made4television
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Toyota of Richardson responded

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

January 29, 2024

Dealership Rating
Employee Rating

Mr Brandon was great in service as always, I enjoy being a Toyota service client THANKS!! More

by cleonjeffery2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Phillips

Jan 29, 2024

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Brandon, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

January 28, 2024

Dealership Rating
Employee Rating

Fine customer services. My truck’s fixed in one time. When I take my truck to Toyota Dealer for repair, I know I get peace of mind. More

by Aazein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jan 29, 2024

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

January 20, 2024

Dealership Rating
Employee Rating

Kind, very helpful, took time to tell me how long my car would take and everything my car was needed, also reminded me when my next oil change is, very professional. I also did not have an appointment but g More

by Jhozzanne.kamuyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jan 22, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

January 19, 2024

Dealership Rating
Employee Rating

I have been customer of this dealer since 2000. Sales associates and service representative are very professional. More

by cdodani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jan 19, 2024

Toyota of Richardson responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

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