Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
720 Reviews
4.9

720 Reviews

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720 Reviews of Lee Schuster

June 26, 2026

Dealership Rating
Employee Rating

-5. Had an appointment at 7 am for first service and oil change. Got there 6:55 am. After complaining multiple times I finally got my Truck back at 2:30 More

by 93_timers.raster
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Donald Maddran

June 23, 2026

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We have bought our cars and had them serviced ar Toyota of Richardson for the last 20 years, at least. We love working with Lee Schuster on maintenance and repairs. He provides great recommendations, witho More

by kathimcgregor54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Toyota of Richardson responded

We are grateful for your incredibly kind words and for your loyalty over the past 20 years! It truly means a great deal to know that you have trusted us with both your vehicle purchases and ongoing service needs for such a long time. Hearing that your experience has consistently met your expectations is exactly what we strive for. It is wonderful to know that Lee has been such a reliable and trustworthy resource for you throughout the years. Honest, straightforward guidance without unnecessary upselling is something we genuinely value, and we are glad that has come through in every visit. We look forward to continuing to serve you for many more years to come!

June 23, 2026

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Employee Rating

Lee is great and was a timely communicator and friendly member of your team and my car smells good and I like the new tires, they are Yokohama! More

by danielmagnuson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Jun 24, 2026

Toyota of Richardson responded

We are glad to hear that your recent visit left such a positive impression! It is wonderful to know that Lee provided friendly and timely communication throughout your experience — that is exactly the level of service we strive to deliver for every customer. We are also thrilled that you are enjoying your new tires and that your car is feeling fresh. Your feedback means a great deal to us, and we look forward to welcoming you back the next time you need anything!

June 22, 2026

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6/19/2026 - MITCH BURGDORF IS THE BEST! !! Took my Scion XB in for a state inspection and a much needed oil change. It's always a pleasure to get my vehicle serviced at Toyota of Richardso More

by goofyleen80
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran , MITCH BURGDORF

Jun 24, 2026

Toyota of Richardson responded

We are thrilled to read such a heartfelt and detailed account of your visit! It is wonderful to hear that Mitch provided you with such attentive and friendly service, and that the rest of our team made a lasting impression as well. We will absolutely pass along your kind words to Mitch and to the thoughtful gentleman who made your son's wait a little more enjoyable. Moments like that truly reflect the kind of environment we strive to create every day. It means so much to know that both our staff and even our fellow customers contributed to a positive experience for you and your son. We look forward to seeing you at your next visit and continuing to take great care of your vehicle!

June 09, 2026

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Richardson Toyota is an exceptional dealership staffed by highly skilled and dedicated professionals across every department. The sales, finance, service, and reception teams work seamlessly together to ensu More

by Myidris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Syed Ali, Donald Maddran

Jun 11, 2026

Toyota of Richardson responded

We are honored to receive such wonderful feedback about your experience with Toyota of Richardson. Your recognition of our sales, finance, service, and reception teams means everything to us, and we truly appreciate you taking the time to share these kind words about their dedication and professionalism.

June 05, 2026

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I currently own two Toyota vehicles, and have owned several others. I've been taking my cars to ToR Service Center for many years. The service team does a tremendous job. Lee Schuster has been my servi More

by TripTeks
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2026

Toyota of Richardson responded

Thank you for your wonderful review! We truly appreciate your long-standing loyalty and your continued trust in bringing your vehicles to our service center. It's heartwarming to hear that our service team has consistently provided you with exceptional care over the years. Your kind words about Lee and the entire service team mean so much to us. We take great pride in building lasting relationships with our customers, and it's clear that our team has succeeded in providing you with the reliable, professional service you deserve. We're honored to be your trusted automotive service partner and look forward to continuing to take excellent care of you and your Toyota vehicles for many years to come.

May 29, 2026

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Employee Rating

Lee always takes care of me. I trust that he’s doing what needs to be done for my old car! More

by monicaseeley1950
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 29, 2026

Toyota of Richardson responded

At Toyota of Richardson, we take great pride in building lasting relationships with our customers based on trust and reliability. Your feedback about the exceptional service you've received truly means a lot to us, and we're grateful for your continued loyalty.

May 26, 2026

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Employee Rating

Your techniqual work is good. I will come back for other things to fix in my car. Thank you all. More

by Driss
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2026

Toyota of Richardson responded

We are overjoyed to hear that you were pleased with our technical work! Your confidence in our team's expertise means everything to us, and we truly appreciate you taking the time to share your positive experience.

May 23, 2026

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Happy with my service and my service advisor, Lee Schuster did an excellent job for me More

by larry-morgan
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Recommend Dealer
Yes
May 26, 2026

Toyota of Richardson responded

Your feedback about the quality of service you received means a great deal to us at Toyota of Richardson. We take pride in ensuring our customers have outstanding experiences, and it's wonderful to know we met your expectations. We appreciate your trust in us and look forward to continuing to serve you in the future.

May 17, 2026

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Employee Rating

I only go to Toyota of Richardson and I always ask for Beth Anne Rose. she always go an extra mile and help anyway that she can. More

by Jess
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran , Bath Anne Rose

May 26, 2026

Toyota of Richardson responded

We are overjoyed to hear about your loyalty to Toyota of Richardson and your wonderful experience with Beth Anne Rose. It means so much to us that you consistently choose our dealership and that Beth Anne has made such a positive impression by going above and beyond to assist you in every way possible. Your dedication as a customer is truly valued, and we are grateful that Beth Anne continues to provide the exceptional service that keeps you coming back. Thank you for taking the time to share your experience with us.

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