Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
731 Reviews
4.9

731 Reviews

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731 Reviews of Lee Schuster

August 28, 2026

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Patrick was very helpful and professional and I appreciated all the info he provided regarding the maintenance services. I am also thankful for the discount on the alignment. Car drives perfect, ve More

by K
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Kelley

Aug 31, 2026

Toyota of Richardson responded

Thank you for sharing this feedback about your recent visit! It is great to hear that Patrick took the time to walk you through your maintenance services and made the experience feel informative and straightforward. We are also glad the alignment discount was helpful and that your car is driving just the way it should. We will be sure to pass your kind words along to Patrick and the team!

August 25, 2026

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Everyone was nice and helpful. It was my first time and I’ll definitely go next time More

by ihsan_altungok
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Recommend Dealer
Yes
Aug 28, 2026

Toyota of Richardson responded

Thank you for sharing your experience with us! It is great to hear that you felt welcomed and well taken care of during your first visit. We look forward to seeing you again next time!

August 14, 2026

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Extremely quick and helpful during the whole process. Made going in for service easy. Would go again More

by ameeralikhan003
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Recommend Dealer
Yes

Other Employees Tagged: Waleed Khan

Aug 20, 2026

Toyota of Richardson responded

Thanks for sharing this! It is great to hear that your service visit went smoothly and that our team was able to make the process quick and easy for you. We look forward to seeing you again next time you need us.

August 08, 2026

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I took my car in for service and received prompt, courteous assistance. The team communicated clearly and handled everything efficiently. When I arrived, two staff members came over right away and li More

by HRon
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Recommend Dealer
Yes

Other Employees Tagged: Gersson V Alvarenga

Aug 13, 2026

Toyota of Richardson responded

We are privileged to hear that your service visit went so smoothly. It means a lot to know that our team greeted you quickly, listened carefully, and kept you informed throughout the process. Transparency and clear communication are things we work hard to deliver, and it is rewarding to hear that those efforts came through during your visit. We look forward to being here for you the next time your vehicle needs attention.

July 16, 2026

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The service people at Richardson Toyota, are always on top of it. They keep you informed & helpful. More

by Bobbyc
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran, Lee was excellent

Jul 17, 2026

Toyota of Richardson responded

Thank you for sharing this! It means a lot to hear that our service team consistently keeps customers informed and makes the process easy. We work hard to make sure every visit feels straightforward and attentive, and it is great to know that comes through. We look forward to seeing you again next time!

July 15, 2026

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Casey is the best! He is professional, patient, knowledgeable and always goes the extra mile for me. He is a definite asset to Toyota! More

by clillis177
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran, Casey is the best! He is professional, patient, knowledgeable and always goes the extra mile for me. He is a definite asset to Toyota!

Jul 16, 2026

Toyota of Richardson responded

We are absolutely thrilled to hear about your experience with Casey! It is wonderful to know that his professionalism, patience, and dedication have made such a positive impression on you. We agree that he is a true asset to our team, and we will be sure to pass along your kind words to him. Thank you for taking the time to share this feedback with us!

July 12, 2026

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It was easy to make appointment the job was at given time. I was happy with work was done More

by shafisekander54
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Jul 15, 2026

Toyota of Richardson responded

We are delighted to hear that your experience with us was smooth and efficient from start to finish. Knowing that the appointment process was straightforward and that the work was completed on time means a great deal to us. We look forward to being your trusted resource for any future automotive needs.

July 06, 2026

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The provider I have is excellent his name is Stephen I told him my truck is commercial and I wanna as soon as possible you guys can take care of it he said I will try to get you before one hour but the jo More

by Safelane24.7
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran, Stephen holmes

Jul 10, 2026

Toyota of Richardson responded

We are delighted to hear about your experience with Stephen and the team! It is wonderful to know that your time was respected and that the work on your commercial truck was completed even faster than promised. We will be sure to pass along your kind words to Stephen and the rest of the service team. Thank you for trusting us with your vehicle, and we look forward to serving you again whenever you need us.

June 30, 2026

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Very attentive to their customers and the level of communication is perfect for me. I appreciate the service team. More

by Mike A.
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Jul 01, 2026

Toyota of Richardson responded

We are excited to hear that our service team made such a positive impression on you, Mike! Attentive care and clear communication are things we genuinely strive for, so knowing that those efforts resonated with you means a great deal to us. We look forward to continuing to provide you with the same level of service each time you visit.

June 28, 2026

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Easy to schedule for the service, waiting time not too long , free car wash is the plus More

by bao
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Jun 29, 2026

Toyota of Richardson responded

We sincerely value you taking the time to share your experience with us. It is wonderful to hear that scheduling your service was easy and that the wait time was manageable. We always aim to make every visit as smooth and convenient as possible, and the complimentary car wash is one of the little ways we enjoy adding value to your time with us. We look forward to welcoming you back for your next service visit!

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