Donald Maddran

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our team provided you with outstanding service and treated you with such courtesy during your visit. It's especially meaningful to know that you found our waiting area comfortable and well-maintained while your vehicle was being serviced. Your kind words about our staff's politeness and the cleanliness of our facility truly make our day. We appreciate your trust and look forward to continuing to provide you with the exceptional service you deserve.

Toyota of Richardson responded

We are excited to hear about your wonderful experience with our team! Your kind words about our technicians and their helpfulness mean so much to us. We truly value customers who appreciate our commitment to being straightforward about vehicle concerns. It brings us great joy to know that you felt the honesty and transparency we strive to provide every day. Thank you for taking the time to share your positive experience!

Toyota of Richardson responded

We are honored to hear about your positive experience with our service team. It's wonderful to know that you found our technician helpful and that we were able to complete your maintenance within your expected timeframe, especially during such a busy day at our service center. Your feedback about our team's dedication to providing quality service means a great deal to us at Toyota of Richardson. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Mitch provided you with such exceptional service during your oil change visit. It sounds like he truly went above and beyond by approaching you with a warm smile and demonstrating his expertise throughout your service. We are especially pleased that Mitch took the initiative to help you with your windshield chip by checking your warranty coverage. His dedication to ensuring you received the full benefits of your warranty shows the level of care we strive to provide every customer. It is wonderful to know that you were able to get your windshield repaired at no additional cost. Your kind words about Mitch's helpful and knowledgeable approach mean so much to our team. We take great pride in having service advisors who are committed to making every visit a positive experience. We look forward to seeing you again in a couple of months for your next service appointment.

Toyota of Richardson responded

We are thrilled to hear about your positive experience with our service department. It means so much to know that you found our team to be professional and that you appreciated the quality service and helpful recommendations provided. Your feedback about both departments helps us continue to improve and deliver the best possible experience for all our customers. Thank you for taking the time to share your thoughts.

Toyota of Richardson responded

We are delighted to hear about your positive experience with our tire service team. It's wonderful to know that our tire specialist was able to provide you with excellent service while helping you save money. We take great pride in delivering quality work and finding cost-effective solutions for our customers. Your feedback means a lot to us and motivates our team to continue providing outstanding service. Thank you for choosing Toyota of Richardson and for taking the time to share your experience.

Toyota of Richardson responded

We are honored to hear about your continued loyalty and trust in our team. Having you choose us for four Toyota purchases and ongoing service truly means the world to us. Your recognition of our service writer's dedication and expertise reflects the level of care we strive to provide every customer. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you and your needs for many years to come.

Toyota of Richardson responded

Your feedback is incredibly valuable to us. We truly appreciate you taking the time to share your experience with our service department. It means so much to hear that you found our team to be precise and clear in their communication, and that we have earned your confidence. Building that level of trust with our customers is what we strive for every day. We are grateful for your recognition of our team's dedication and friendly approach. Thank you for choosing Toyota of Richardson for your automotive needs.

Toyota of Richardson responded

We deeply appreciate your feedback about your recent service experience. It's wonderful to hear that our team delivered excellent work on your vehicle and that we were able to provide you with efficient service. We understand that clear communication regarding timing is important to our customers, and we appreciate you bringing this to our attention. Your experience helps us continue to improve our service process. We're grateful that you chose Toyota of Richardson for your automotive needs and look forward to serving you again in the future.