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Donald Maddran
Donald Maddran at Toyota of Richardson

Donald Maddran | Page 26

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
286 Reviews
4.9

286 Reviews

Write a Review

286 Reviews of Donald Maddran

September 22, 2023

Dealership Rating
Employee Rating

Great service from start to finish. Great team! Toyota of Richardson management should or be very proud. More

by bfrombigd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Sep 22, 2023

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

September 19, 2023

Dealership Rating
Employee Rating

Clean fast and easy Good prices for the services Coupons available on website for service More

by Jkalfut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

September 17, 2023

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Employee Rating

Very good service facility with nice lobby and great coffee machine with lots options type of drinks! More

by dannychensr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Sep 18, 2023

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

September 14, 2023

Dealership Rating
Employee Rating

Toiled of Richardson ROBEB me dugout fixing my car I AM NOT REcomending this place NE MO More

by mshenkutte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lee Schuster

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Sep 14, 2023

Toyota of Richardson responded

Hi. We take customer satisfaction very seriously here at Toyota of Richardson, and we’d like to get more information about your experience to see what we can do to help. Please reach out to me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

Sep 14, 2023

mshenkutte responded

My car's indicates that traction is off and Engine light was ON and the guy told me to pay 180 dollar for inspection, then after a couple of hrs called me to pick my car which is fixed and OK to drive,but the same probleb happened after 72 hrs. What the heck is this?

September 13, 2023

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Employee Rating

Everyone was kind and took great care of me and my car. Lee Schuster, my advisor, made sure that he took care of everything I needed and did it quickly. He explained the results and let me know when I ne More

by Life Toyota Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Sep 13, 2023

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

September 09, 2023

Dealership Rating
Employee Rating

I was happy with service no with customer service because of Richard attitude no answer me right More

by stajik2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2023

Toyota of Richardson responded

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

September 08, 2023

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Employee Rating

I have always received very good service. Lee Shuster is my service person. He has always been accommodating and pleasant to work with and knowledge of my needs. More

by spkimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Sep 08, 2023

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Lee, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

September 08, 2023

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Employee Rating

Lee is very accomodating and personable. He called me about a part I needed. He is the best in my book. More

by spkimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Sep 08, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

August 28, 2023

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Employee Rating

I have been going to this dealership for 8 years now to have my Camry serviced! Wonderful service. More

by Hemen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Aug 29, 2023

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

August 26, 2023

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Employee Rating

Very professional and They take really good care of their customers. My car was given to me in a very clean state. I will highly recommend them. More

by clotaire bondoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Report | Print
Aug 28, 2023

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

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