Donna Shankman | Page 4

Donna treated us like she would have liked to been treated...with knowledge, respect and professionalism. We asked for certain things and she exceeded our expectations. It's obvious to us that she lov treated...with knowledge, respect and professionalism. We asked for certain things and she exceeded our expectations. It's obvious to us that she loves BMWs (as we do),what she does and most importantly..people. More

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Dear Sales Manager: I want to write this letter with Dear Sales Manager: I want to write this letter with praise and support for your sales representative, Donna Shankman. I had shopped at Braman Dear Sales Manager: I want to write this letter with praise and support for your sales representative, Donna Shankman. I had shopped at Braman approximately six months ago, at the time I was interested in a fuel-efficient vehicle in a 5 Series. Although I did not purchase at that time, Donna remembered that this was my desire and when the 5 Series hybrid hit your floor she contacted me immediately and I visited the showroom within a few hours. The next day I was driving home a new beautiful BMW 5 Series. If it was not for Donna recalling my profile, I would not have purchased a vehicle. As luck would have it, I didn’t enjoy driving the car. Last Saturday at 8:30 in the morning I texted Donna and let her know that I was unhappy in the car. Within a minute she and I were talking on the phone and she reassured me that my experience with Braman would be a positive one. Within a few hours, I had not only spoken with Donna again but with one of your sales managers. We made an appointment to come back in. Donna reviewed with my wish list and came up with a few cars that fit my profile. To make a long story short, I drove home a 2012 750i Sport which I love. I want to commend your staff and Donna Shankman, in particular, for making me happy, not only once but twice, in the sales experience. I can only hope for your sake that your other salespeople are as responsive to the needs of their clients as Donna was to mine. I want to commend her for her determination and her sensitivity to her clients’ needs. Yours truly, David Bloom, M.D. More

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In my many years of purchasing cars, Donna Shankman was perhaps the easiest and most professional saleswoman to work with. She is honest, well-informed, and sincere. I will only purchase my future BMW's fr perhaps the easiest and most professional saleswoman to work with. She is honest, well-informed, and sincere. I will only purchase my future BMW's from this dealership and with Donna. More

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The sales person was very helpful and a pleasure to deal with.I will definitely buy another vehicle from this dealership. I'm looking forward to dealing with the service department; being that the sales gro with.I will definitely buy another vehicle from this dealership. I'm looking forward to dealing with the service department; being that the sales group is so helpful. More

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Great service after being burnt by Vista. Promises kept, prices honored no last minute surprises.Donna Shankman was the sales rep and she was just great. Highly recommended. prices honored no last minute surprises.Donna Shankman was the sales rep and she was just great. Highly recommended. More

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Donna is great! This is my 4th BMW and is the best client advisor that I have ever worked with. She was very professional, friendly, and had great product knowledge. I would highly reccomend Donna t client advisor that I have ever worked with. She was very professional, friendly, and had great product knowledge. I would highly reccomend Donna to anyone I know. More

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My client advisor Donna Shankman provided me quality My client advisor Donna Shankman provided me quality service throughout the process of leasing a car for my son. She is very knowledgeable and hones My client advisor Donna Shankman provided me quality service throughout the process of leasing a car for my son. She is very knowledgeable and honest about the process which I appreciated very much. Even though the car we leased was special ordered, Donna kept in constant contact along the way until the day of delivery. Upon receiving the car for my son, Donna went above and beyond good service by displaying the car In the showroom with a huge red bow and a congratulations sign! Loved that! I was very pleased with my client advisor Donna Shankman all along the process. From, Bonnie Cordo More

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I came into Braman BMW to trade my 2011 BMW X3 for the new 2012 BMW 3 series. My salesperson was Donna Shankman and all I can say is WOW. Mrs. Shankman was so kind, patient and very knowledgeable with the new 2012 BMW 3 series. My salesperson was Donna Shankman and all I can say is WOW. Mrs. Shankman was so kind, patient and very knowledgeable with the entire BMW product line. I've purchased cars in the past and none of my past car buying experiences come any where close to the experience I had with Donna. In my honest opinion, Donna should be in charge of training all the client advisors for all BMW dealerships in the USA. I've already referred Mrs, Shankman to all my friends and family. Braman BMW of Palm Beach is so blessed to have such a gem on there sales team. I wish her all the best in all her future endeavors. Thank you so much for an outstanding buying experience. Respectfully, Amen Bashir Alayyan, Esq. More

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