Donna Skaggs | Page 2

WE WISH TO COMMEND DONNA SKAGGS FOR HER PROFESSIONALISM AND VERY FRIENDLY NATURE IN OUR RECENT DEALINGS WITH OXMOOR TOYOTA---SERVICE RELATED. WE USE OXMOOR TOYOTA BECAUSE OF DONNA AND WE WILL BUY OUR NEXT AND VERY FRIENDLY NATURE IN OUR RECENT DEALINGS WITH OXMOOR TOYOTA---SERVICE RELATED. WE USE OXMOOR TOYOTA BECAUSE OF DONNA AND WE WILL BUY OUR NEXT TOYOTA AT OXMOOR BECAUSE OF HER. MR. BILL TEDESCO, SERVICE MANAGER, WAS ALSO VERY HELPFUL AND SUPPORTIVE IN OUR RECENT DEALINGS WITH OXMOOR. THESE TWO FOLKS ARE THE REASON WHY WE BUY/OWN TOYOTA AND WHY WE DRIVE 35(+) MILES TO DO OUR AUTO RELATED BUSINESS. KEEP UP THE GOOD WORK AND WE'LL STAY CUSTOMERS FOR LIFE...LARRY & MARY WOOLDRIDGE, PENDLETON, KENTUCKY. More

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When you make five phone calls to a dealership over several hours for a service status update and never get a returned call of even a live person to talk with it's time to move on. No more Toyota's for several hours for a service status update and never get a returned call of even a live person to talk with it's time to move on. No more Toyota's for this family. Horrible Dealership. More

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Don Thomas spent quite a bit of time and effort to get me all the information I needed about the various Prius models I was interested in. I was turning in a three-year-old, leased Prius (from Oxmoor Toyota all the information I needed about the various Prius models I was interested in. I was turning in a three-year-old, leased Prius (from Oxmoor Toyota) and wanted a hybrid with more cargo room. I was also looking at the Lexus hybrid and considering other hybrid options. Don's effort reassured me that Oxmoor Toyota would continue to be a responsive dealership. I had been very pleased with Donna Skaggs' help with service for the 2010 Prius. Also Lauren Waldman worked efficiently with us to get us excellent rates for financing. I preferred financing rather than leasing this time. The Prius V I chose was available on the floor. I really like it and the size is perfect. Don continues to answer questions and to be very helpful. Good work. Excellent customer service. And good quality product. More

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Superb service! Best I have ever experienced at any car dealer. I was from out of town and needed to continue my trip. Everything was done as promised. Really outstanding. I wish I lived in Louisville so I dealer. I was from out of town and needed to continue my trip. Everything was done as promised. Really outstanding. I wish I lived in Louisville so I could be a long time customer. Most liked that they were friendly, fast, clearly on top of the situation, clean, honest, great communication skills, the very best on all levels. More

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