Donnie Graham | Page 11

Overall I had a decent experience. My sales person Overall I had a decent experience. My sales person unfortunately was not very informed and that's the reason for the 4 stars instead of 5. I don Overall I had a decent experience. My sales person unfortunately was not very informed and that's the reason for the 4 stars instead of 5. I don't even remember his name and he didn't give me a business card. I do know he drives a silver Mercedes Benz though. While on the test drive I said "tell me about your extended warranty and how that works" to which he replied "I'm not sure how that works, the finance people in the back handle that." I also informed him that the tire tread was low. He said " our mechanics look at all the vehicles and it is what it is." Overall he really didn't do anything for me and wasn't very friendly. More or less he was a glorified lot porter. The most helpful thing he did was pull the vehicle around. I would have been happy to purchase tires or come to some sort of agreement with the dealership since I know some of my students work in the shop. Unfortunately like the sales person said "it is what it is." I have an appointment to have them changed later next week with another company. LUCKILY the back of the house is great! The Patrick Watson should be out on the floor selling cars. That guy had all the answers to all my questions, was very friendly and very personable. I would buy a car a million times over from the finance guy. He worked the numbers where I could get a service contract, gap insurance, and finance my TT&L within my budget at the length of time I requested the loan to be. Please get this guy a pay raise and whatever else he wants. Without this guy I would have probably gone somewhere else. THANK YOU PATRICK FOR ALL YOUR HARD WORK!!! More

by Titan Xd Owner Verified Customer Verified Customer

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All the people there were very friendly and helpful. I found the exact vehicle I was looking for at a very good price. They worked with to add an item that I needed. JR stayed on top of everthing for me. found the exact vehicle I was looking for at a very good price. They worked with to add an item that I needed. JR stayed on top of everthing for me. He was great. More

by greglhman Verified Customer Verified Customer

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I had a good experience. Shawn and John were very helpful. I will buy my next car from here as well. Thanks for you help helpful. I will buy my next car from here as well. Thanks for you help More

by DAVID.SIRLEAF Verified Customer Verified Customer

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Salesman, Excellent. Finance guy tried to slip in maintenace and care packages without my noticing. When I asked him to remove them, he became moody. maintenace and care packages without my noticing. When I asked him to remove them, he became moody. More

by ELLENHAUSTIN Verified Customer Verified Customer

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We had a great buying experience. Very pleasant and efficient. Did not use high pressure tactics. will continue to purchase more cars and trucks from him efficient. Did not use high pressure tactics. will continue to purchase more cars and trucks from him More

by QUINTON FERGUSON Verified Customer Verified Customer

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Chris Derrick helped me purchase a truck all the way from Colorado. He was respectful and easy to work with to get my dream truck. He was always easy to reach and communicate with. He took care of me and eve Colorado. He was respectful and easy to work with to get my dream truck. He was always easy to reach and communicate with. He took care of me and even picked me up from the airport on a busy Saturday. Definitely recommend Chris if you are in state or even out of state. He took great care of us. Gabriel Tucker also took great care of us in the finance department. More

by brent.lee8421 Verified Customer Verified Customer

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Purchased a 2019 Roush Raptor with scratches on 4/16 and 2 weeks later I still haven’t been able to take delivery, car is still at the shop! No sense of urgency. 2 weeks later I still haven’t been able to take delivery, car is still at the shop! No sense of urgency. More

by larrazolo007 Verified Customer Verified Customer

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Team was great. Juan helped me decide on my car without putting any pressure on the sale. Very detail oriented and informational. Finance team was great working with me as well to get the payment I was aft putting any pressure on the sale. Very detail oriented and informational. Finance team was great working with me as well to get the payment I was after as well providing extra info to help me financially! More

by CTARBET12 Verified Customer Verified Customer

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This was the 1st time I'd ever delt with Metro Ford but I'm very satisfied,these are good people to deal with theyll do their very best to meet your need whatever that is I only gave them 4 stars because I I'm very satisfied,these are good people to deal with theyll do their very best to meet your need whatever that is I only gave them 4 stars because I never give anyone 5 so don't let that bother you if you need to be hickel give them a chance More

by EWARD.MAXWELL19 Verified Customer Verified Customer

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They were very attentive and helpful. They answered all our questions and gave us exactly what we needed. I would definitely buy from them again. our questions and gave us exactly what we needed. I would definitely buy from them again. More

by GUSTAVOGOMEZ843 Verified Customer Verified Customer

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