Donnie Graham | Page 12

Go see Chris D. for your new truck needs. He'll take care of you! I would recommend him and Metro Ford to anyone. It's good to see great customer service in today's world. care of you! I would recommend him and Metro Ford to anyone. It's good to see great customer service in today's world. More

by JUSTIN.SHIREMAN Verified Customer Verified Customer

Report | Print

Everything was good to excellent . Only area not Everything was good to excellent . Only area not perfect was price. Price on website different than what was presented upon arrival (drove from Tu Everything was good to excellent . Only area not perfect was price. Price on website different than what was presented upon arrival (drove from Tulsa) . No mention in pre-arrival discussion, website or phone conversation of the “Metro Ford Difference “up charge” of $2495 that was essentially non/negotiable. Also, all features of this “added” features have not been fully added to the vehicle (window tint) and was informed of that after purchase. The metro difference package also included wheel locks however the Roush package also included wheel locks therefore seem as if double paid for that feature. I did not receive any brochure or literature on the Metro Ford Difference upgrades. Sales person stated I need to bring the vehicle back when convenient for me to get window tint installed. I did purchase the extended warranty but again , only a paper contract but no literature or brochure defining the extended warranty, features , etc. Please advise if you can send missing details and explanations . More

by JRMORRISDO Verified Customer Verified Customer

Report | Print

Thought Juan was genuine and kind. He wasn’t pushy at all. He was patient with me, and help me find the right truck . Good job Juan. all. He was patient with me, and help me find the right truck . Good job Juan. More

by BRYANTSHOCKLEY Verified Customer Verified Customer

Report | Print

Good place happy to have went there. I will come back best deal by far I do not like surveys they take up to much time best deal by far I do not like surveys they take up to much time More

by eric12little Verified Customer Verified Customer

Report | Print

My salesman John was very helpful made a pleasant experience!Ethan in finance was very professional an courteous he answered all my questions overall a great experience experience!Ethan in finance was very professional an courteous he answered all my questions overall a great experience More

by MMPOLARIS2017 Verified Customer Verified Customer

Report | Print

Had a great experience working with Trisdyn. Friendly and professional. He worked with us and the finance department to put us in our dream vehicle. professional. He worked with us and the finance department to put us in our dream vehicle. More

by cynthiadelarosa Verified Customer Verified Customer

Report | Print

I did not get what I thought I paid for. I should never have driven off the lot without having all options I thought I was getting demonstrated. I don’t think there was malice involved. I think the salesma have driven off the lot without having all options I thought I was getting demonstrated. I don’t think there was malice involved. I think the salesman didn’t know enough about option packages. When brought to his attention all I got was I’m sorry. I don’t feel like there was any real effort to make it right. Other than this issue I was happy with the buying experience. The finance guys were great but promising and not providing a $800 option cost them a 5 star review. More

by jeff.caudill Verified Customer Verified Customer

Report | Print

Metro Ford of OKC is my favorite dealer I have ever worked with. My salesman, Lee, was very friendly and genuine. Lee made sure I got the most for my trade and helped me pick out the F150 that was righ worked with. My salesman, Lee, was very friendly and genuine. Lee made sure I got the most for my trade and helped me pick out the F150 that was right for me. Michael in finance was a pleasure to work with also. He helped me get the best deal possible for my credit situation. Metro Ford has top tier customer service. They have earned my business and I will buy my next truck from them. More

by Evan H. Verified Customer Verified Customer

Report | Print

Joseph Wood was great to work with. He was very helpful and straight forward with me and explained everything where I could understand it fully and straight forward with me and explained everything where I could understand it fully More

by NURSO52 Verified Customer Verified Customer

Report | Print

Wants your business and will do anything for the customer to guarantee they receive it. Willing to do whatever it takes to satisfy the customer to guarantee they receive it. Willing to do whatever it takes to satisfy the customer More

by COURTNEY.RUTLEDGE Verified Customer Verified Customer

Report | Print