Donnie Graham | Page 12

It has been 1 month and I still have not received a call or my pickup paperwork so that I can get a tag for it. I finally called them and they said they needed me to sign contract again. Pretty frustrating. or my pickup paperwork so that I can get a tag for it. I finally called them and they said they needed me to sign contract again. Pretty frustrating. More

by ebertjt82 Verified Customer Verified Customer

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I came in to just look at the truck. And they really worked with me and tried to get me the best deal they could. And to me that means a lot. Considering most dealerships would just pass you over if you worked with me and tried to get me the best deal they could. And to me that means a lot. Considering most dealerships would just pass you over if you didn’t say yes immediately. I’ll definitely be buying cars from metro Ford again. More

by thunderstruck94 Verified Customer Verified Customer

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We loved how are sales representative maintained solid composure after being mislead several times on information to give his customers. We appreciate GIO sticking to the task. composure after being mislead several times on information to give his customers. We appreciate GIO sticking to the task. More

by AJ281131 Verified Customer Verified Customer

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Bought a great car from a great staff. I was happy with the experience, which isn't usually something I'd say about buying a car at most dealerships. Lauren listened to us and found the exact car we wante the experience, which isn't usually something I'd say about buying a car at most dealerships. Lauren listened to us and found the exact car we wanted. Overall a great experience! One thing...There was a difference between the internet price and the price I was offered at the dealership, but after it was explained, I was comfortable it was a Ford thing and not necessarily the fault of the dealer. After a little work there was only a modest difference and I was comfortable with it. More

by KregK Verified Customer Verified Customer

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Very good experience with my purchase. Great service from Jason and Sean! I appreciate the patience and time they spent working me through the process Jason and Sean! I appreciate the patience and time they spent working me through the process More

by landman1138 Verified Customer Verified Customer

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It was time to upgrade my wifes car and my truck. Linda helped us and was super nice but not pushy which we like. Everyone we dealt with was very staight forward which was nice. We had great time dealing w helped us and was super nice but not pushy which we like. Everyone we dealt with was very staight forward which was nice. We had great time dealing with Metro Ford. More

by MCRAWFORD1983 Verified Customer Verified Customer

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Go see Chris D. for your new truck needs. He'll take care of you! I would recommend him and Metro Ford to anyone. It's good to see great customer service in today's world. care of you! I would recommend him and Metro Ford to anyone. It's good to see great customer service in today's world. More

by JUSTIN.SHIREMAN Verified Customer Verified Customer

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Everything was good to excellent . Only area not Everything was good to excellent . Only area not perfect was price. Price on website different than what was presented upon arrival (drove from Tu Everything was good to excellent . Only area not perfect was price. Price on website different than what was presented upon arrival (drove from Tulsa) . No mention in pre-arrival discussion, website or phone conversation of the “Metro Ford Difference “up charge” of $2495 that was essentially non/negotiable. Also, all features of this “added” features have not been fully added to the vehicle (window tint) and was informed of that after purchase. The metro difference package also included wheel locks however the Roush package also included wheel locks therefore seem as if double paid for that feature. I did not receive any brochure or literature on the Metro Ford Difference upgrades. Sales person stated I need to bring the vehicle back when convenient for me to get window tint installed. I did purchase the extended warranty but again , only a paper contract but no literature or brochure defining the extended warranty, features , etc. Please advise if you can send missing details and explanations . More

by JRMORRISDO Verified Customer Verified Customer

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Thought Juan was genuine and kind. He wasn’t pushy at all. He was patient with me, and help me find the right truck . Good job Juan. all. He was patient with me, and help me find the right truck . Good job Juan. More

by BRYANTSHOCKLEY Verified Customer Verified Customer

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Good place happy to have went there. I will come back best deal by far I do not like surveys they take up to much time best deal by far I do not like surveys they take up to much time More

by eric12little Verified Customer Verified Customer

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