Donnie McMillen | Page 9

Patient, Cooperative They were invested that I did not leave with a vehicle I did not love; patient as I struggled to chose what was right for me. Will definitely go back They were invested that I did not leave with a vehicle I did not love; patient as I struggled to chose what was right for me. Will definitely go back for all my vehicle needs. More

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Friendly!Helpful! Keith and Donnie were very busy but they took the time to help and was willing to help. They worked hard and maintained good customer service. We were Keith and Donnie were very busy but they took the time to help and was willing to help. They worked hard and maintained good customer service. We were greeted immediatley and all of our questions were answered promptly. I would definitley recommend if you want a quality vehicle with quality customer service. More

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Great People to work with. Had a great experience, was in/out in no time. Would definitely go back. I know family that has dealt with them for years, all great experiences. Had a great experience, was in/out in no time. Would definitely go back. I know family that has dealt with them for years, all great experiences. More

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Purchase a truck We found the truck we wanted, for the price we wanted. Keith (salesman) was very knowledgeable, informative and made us feel appreciated. We received We found the truck we wanted, for the price we wanted. Keith (salesman) was very knowledgeable, informative and made us feel appreciated. We received awesome price on our trade it. We are a repeat customer. Toothman Ford is the Best! More

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It was a easy and painless experience. I looked online before going to the dealer and found two vehicles I was interested in. I called and set up an appointment to test drive them and it wa I looked online before going to the dealer and found two vehicles I was interested in. I called and set up an appointment to test drive them and it was great! They were ready for me when I got there so there was no wasting my time. The only problem I encountered was that someone else was test driving one of the cars I wanted to look at and then ended up purchasing it. I know that was not the dealers fault because they have to make money. The car I did purchase was a bargain and so far is great!! My sales man Corey McMillen was very friendly and helpful! He even got me a cheaper interest rate than my credit union could. More

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Excellent place to get a new or used vehicle!! My family has purchased three different vehicles now from Toothman Ford sales in Grafton West Virginia and we have had nothing but Good things to say My family has purchased three different vehicles now from Toothman Ford sales in Grafton West Virginia and we have had nothing but Good things to say about Keith and Donnie..I HIGHLY recommend this dealership to ANYONE and EVERYONE looking for a GREAT deal .. More

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Great Service and Very Friendly Very Friendly and willing to go out of their way to help you find as well as finance the car that you are looking at purchasing. Very Friendly and willing to go out of their way to help you find as well as finance the car that you are looking at purchasing. More

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treated with fairness Met with Justin. He assisted us in looking at 2 vehicle choices. Answered questions or if he did not know the answer, he found the answer. Treated fa Met with Justin. He assisted us in looking at 2 vehicle choices. Answered questions or if he did not know the answer, he found the answer. Treated fairly during discussions with Donnie. Easy interactions with Rob at check out. Unfortunately we discovered a defect on the back of our vehicle that was not observed during buying process. Being a black vehicle, we didn't notice the defect until it was in better light. Contacted Justin. He said he would talk with Donnie and get back with us. We called again this morning, spoke with Donnie, explained the situation. Donnie offered to have us bring vehicle in for evaluation with body shop next week. All interactions/satisfaction with this dealership have been positive to date. More

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Used car purchase Arrived at 9:30 am. Cory arranged a test drive within minutes of arriving. Took the car out and returned. Cory went over the cars history. Every ques Arrived at 9:30 am. Cory arranged a test drive within minutes of arriving. Took the car out and returned. Cory went over the cars history. Every question I had was answered. He explained options available to me for the car. He drew up the paper work. Donnie came out and went over the sales price and warranties. We closed the deal and I was on my way at 11:10. Thanks guys! More

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Fast and straight to the point. I drove over two hours to purchase my F-150. Upon arriving I met with Cory and Don right away. They had both trucks that I had called about waiting a I drove over two hours to purchase my F-150. Upon arriving I met with Cory and Don right away. They had both trucks that I had called about waiting and ready for me to look over and test drive. When it came time to wheel and deal, they also had all of my information ready to go. Thanks for the fast visit and purchase of my new truck. More

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