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Donnie Murphy
Donnie Murphy at Nucar Chevrolet of Woburn

Donnie Murphy

Service Advisor

Nucar Chevrolet of Woburn

40 Winn Street
Woburn, MA 01801

4.5
39 Reviews
4.5

39 Reviews

Write a Review

39 Reviews of Donnie Murphy

June 18, 2025

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Employee Rating

I had a 9:00 a. m. appointment, and they kept the car overnight to fix the brakes. (They did get a Lyft to take me home and back) They did not adequately explain the More

by Mark_S_Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Recko, Joe Busa, John Carbone

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Jun 24, 2025

Nucar Chevrolet of Woburn responded

Thank you for your feedback. While we’re glad we could provide Lyft transportation and complete the brake work thoroughly, we’re sorry to hear you felt communication was lacking. Our team always aims to explain repairs clearly and return follow-up calls promptly, and we regret if that didn’t happen in your case. The pricing reflects OEM parts and professional installation, but we understand concerns about cost and timing. If you'd like to discuss this further, we’d be happy to clarify—please feel free to give us a call at 781-702-4931. Thank you.

June 14, 2025

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Employee Rating

Courtesy prompt service. Had oil change and service done in timely manner. Able to answer some of my unrelated service questions More

by Equinox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Nucar Chevrolet of Woburn responded

Thank you for the great feedback! We're glad to hear you received prompt, courteous service and that our team could assist with your questions. We appreciate your visit and hope to see you again soon!

June 03, 2025

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Employee Rating

Over priced repairs. Do not give price upfront. Over 600 dollars for transmission flush. Valvoline offers service for 260.00 dollars. More

by mpease2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Nucar Chevrolet of Woburn responded

Thank you for your review. We understand pricing is an important concern and want to clarify that our services are performed by trained technicians using manufacturer-approved parts and fluids. While we may not always be the lowest cost, we aim to provide top-quality service and long-term value. We appreciate your feedback and the opportunity to improve.

May 30, 2025

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Employee Rating

The person who took care of me and my care, Christopher, was so kind and helpful! More

by kiefercelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Fisher, Scott Riker, Bill Recko, Gary Santarpio, Greg Ormiston, Joe Busa, John Carbone , Dylan Proudfoot

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Jun 02, 2025

Nucar Chevrolet of Woburn responded

Thank you for the kind words! We're glad Christopher took great care of you and your vehicle. We'll be sure to pass along your appreciation!

May 30, 2025

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Employee Rating

Great job very professional and very efficient. Tim and Joe service writers great guys very friendly 👍 More

by MARIE.DESIMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Recko, Joe Busa, John Carbone , Dylan Proudfoot

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Jun 02, 2025

Nucar Chevrolet of Woburn responded

Thank you for the great review! We're glad to hear Tim and Joe provided professional and efficient service. We'll be sure to share your kind words with them!

April 29, 2025

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Employee Rating

Quick turnaround time-helped us out very quickly and efficiently-appreciate the timeliness - nice job More

by MITROP5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Nucar Chevrolet of Woburn responded

Thank you for the great feedback! We're glad we could assist you quickly and efficiently—your appreciation means a lot!

April 21, 2025

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Employee Rating

Service was done as scheduled and I was kept informed as it progressed. Very satisfied More

by JK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Recko, Joe Busa, John Carbone , Dylan Proudfoot

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Apr 22, 2025

Nucar Chevrolet of Woburn responded

Thank you for the great review! We're glad everything went smoothly and you felt informed throughout. We appreciate your business!

March 31, 2025

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Employee Rating

Great people great service even the service department is great at this location so down to earth More

by S.HAYDEN87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Fisher, Gary Santarpio, Austin McPeak, Greg Ormiston

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Apr 01, 2025

Nucar Chevrolet of Woburn responded

Thank you for the awesome review! We're so glad you had a great experience with both our team and service department. We appreciate your kind words!

March 29, 2025

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Employee Rating

Great job replacing my cars engine, professional and allways keeping me informed super job Lou Matos More

by Lou Matos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Recko, Joe Busa, John Carbone , Dylan Proudfoot

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Apr 01, 2025

Nucar Chevrolet of Woburn responded

Thank you for the kind words! We're glad Lou Matos and the team took great care of you and kept you informed throughout. We'll be sure to pass along the shoutout!

March 27, 2025

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Employee Rating

Excellent customer service excellent feedback from the service guys and great communication with the mechanic More

by Rick labeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Proudfoot

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Mar 27, 2025

Nucar Chevrolet of Woburn responded

Thank you for the great review! We're happy to hear you had excellent service and clear communication throughout. We appreciate your support!

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