Donnie Washington
Donnie Washington at Nissan of Richmond
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Donnie Washington

Service Advisor

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

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2 Reviews
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2 Reviews

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2 Reviews of Donnie Washington

August 29, 2024

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Employee Rating

Rip off artists. They had my car for over year! That is how long it took them to figure out the problem. They gave me a high price to repair the car and when I agreed More

by GADOL.RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: The head of the service dept.Aaron ??

Sep 01, 2024

Nissan of Richmond responded

Richard, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jennifer Herrera Owner Loyalty Manager (804) 346-4200 ext 1045

August 01, 2024

Dealership Rating
Employee Rating

All personnel were very kind, however I didn’t realize when I didn’t trade in my vehicle and bought a brand new one I would responsible for towing it off the lot. More

by steelejoshuam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahamadou Toure , Yousuf Bharde

Aug 01, 2024

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

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