Dealership Experience
3 yrs, 6 mos
Specialties & Trainings
Kia Certified Service Rep
39 Reviews
Write a Review39 Reviews of Donovan Wilkins
March 03, 2023
Was greeted promptly when arriving at service department. Customer communicat was great. Vehicle repair completed before expected time promised. Adam Downie was excellent! department. Customer communicat was great. Vehicle repair completed before expected time promised. Adam Downie was excellent! More
Other Employees Tagged: Adam Downie
January 31, 2023
Great quality service! Amazing communication and friendly environment to work with. My advisor Donavon is very thorough with all the info and helped so much. All of the gen Amazing communication and friendly environment to work with. My advisor Donavon is very thorough with all the info and helped so much. All of the gentlemen in the department are one of a kind and I appreciate this Service department very much. Will definitely return for my scheduled services! More
January 31, 2023
I've called this establishment multiple times, left message and never received a call back. I've been waiting over 2 months to get warranty parts replaced on my BRAND NEW 2023. I purchased an extended message and never received a call back. I've been waiting over 2 months to get warranty parts replaced on my BRAND NEW 2023. I purchased an extended warranty that I'm going to see about getting refunded so I can go to another dealer that VALUES it's customers. More
Other Employees Tagged: Lou was great
January 23, 2023
This dealership was excellent! Donovan and team showed pride in what they do. I had issues with my Kia Forte that apparently Kia Horne left unscrewed. Again, Donovan reached out an Donovan and team showed pride in what they do. I had issues with my Kia Forte that apparently Kia Horne left unscrewed. Again, Donovan reached out and explained everything what was wrong, in a nice an and professional manner. Thank you guys. I will be back! More
July 30, 2022
Knowledgeable, kind, courteous, well informed! Mr Bacon made my first visit to Courtesy Kia stress free. Great doing business with you! Mr Bacon made my first visit to Courtesy Kia stress free. Great doing business with you! More
Other Employees Tagged: Mr Bacon who handled my service! 👍👍
July 16, 2022
Courtesy Kia is by far the best dealership I’ve been too. Donovan, my service advisor, explains everything to me and keeps me informed on the status of my vehicle. They offer complimentary Lyft rides if yo Donovan, my service advisor, explains everything to me and keeps me informed on the status of my vehicle. They offer complimentary Lyft rides if you need it. More