Donta McClary

Nigel was very good at explaining the details of the online coupon--especially the small print which advises of additional charges. Nigel was very professional and empathetic to my point of view as he e online coupon--especially the small print which advises of additional charges. Nigel was very professional and empathetic to my point of view as he explained everything and advised me to review the scheduled maintenance in my owner's manual. I appreciate that--he is a good guy. The only reason I did not give 5 stars is because the online coupon could be done better. From a customer's stand point the small print is like the practice known as "hidden fees."---but that is not his fault at all. Thanks Nigel for your part you gave 5 star service. Tell Mo that I really appreciate him too. More

Report | Print

I brought my Nissan Pathfinder from Donta McClary and the process and experience was effortless! He was very professional and had me in out within 30 minutes! What are you waiting on! process and experience was effortless! He was very professional and had me in out within 30 minutes! What are you waiting on! More

Report | Print

Donta is always very professional and makes you feel like family. Never has purchasing a vehicle been so easy. family. Never has purchasing a vehicle been so easy. More

Report | Print

I regret to share my disappointing experience with Scott Nissan's service. This marks the third instance of encountering subpar service that reflects a lack of commitment to quality customer service and int Nissan's service. This marks the third instance of encountering subpar service that reflects a lack of commitment to quality customer service and integrity.My initial interaction with Scott Nissan was four years ago when I purchased a car from them. Unfortunately, even during this purchase, their finance department added an unauthorized maintenance service to my account despite my explicit refusal. Thanks to the intervention of my sales representative, the extra monthly charge was eventually removed.Recently, I visited Scott Nissan to trade in my 2018 model for a newer car with lower mileage. The salesperson, Donte, exceeded expectations in ensuring our satisfaction. However, my optimism was short-lived as I faced the finance department once again. Despite being nervous due to my past experiences, I believed everything had gone smoothly. Regrettably, upon reviewing the contract later that day, I discovered a different unauthorized monthly charge had been added.Having to return to the dealership for adjustments was frustrating enough, but my troubles continued. After driving the car for only a few months and covering less than 4,000 miles, I noticed the tires needed air. To my astonishment, a visit to Discount Tire revealed the tires were bald, despite being assured they were in fair condition by Scott Nissan. After extensive back-and-forth, my car specialist and salesperson had to advocate for me to convince Scott Nissan to cover the cost of new tires.This entire experience has left me deeply dissatisfied with Scott Nissan's overall approach. It's disheartening to encounter a lack of integrity and genuine concern for customers' well-being. Their behavior only seems to change when customers push back repeatedly. While Donte's exceptional service was a bright spot, it cannot overshadow the series of unfortunate incidents that have marred my interactions with Scott Nissan.I hope my feedback serves as an opportunity for Scott Nissan to reevaluate their practices and prioritize customer satisfaction and honesty in the future. More

Report | Print

Donte McClary - is an excellent salesman. He went over and beyond to ensure purchasing my car was very smoothly. I live in SC and my experience with him was Awesome. He made sure he explained He went over and beyond to ensure purchasing my car was very smoothly. I live in SC and my experience with him was Awesome. He made sure he explained everything to me and that I understood everything about my purchase. I couldn't be more HAPPY! He even ensured my car arrived in SC safely! More

Report | Print

I bought my 2015 Infinit Q50 a year ago and my Salesman Donta McClary was AWESOME!!!!! He's VERY PROFESSIONAL and has A LOT of KNOWLEDGE and he will get you into what you're looking for. Donta is THE BEST! Donta McClary was AWESOME!!!!! He's VERY PROFESSIONAL and has A LOT of KNOWLEDGE and he will get you into what you're looking for. Donta is THE BEST!!!!!!!!!!! More

Report | Print

Donta is the BEST I will recommend him to Everyone Y. U He the best U He the best More

Report | Print

They were able to get me into a nice vehicle! !! Everyone was nice and attentive! Shout out to Donte & Nikki !! Everyone was nice and attentive! Shout out to Donte & Nikki More

Report | Print

Everyone at this branch is extremely helpful, including Dante, the sales person who took care of me, and the team in the shop who got the truck ready to go the same day ! Dante, the sales person who took care of me, and the team in the shop who got the truck ready to go the same day ! More

Report | Print

I visited several dealerships but felt this was the only one where the sales people (Donta McClary and Perla Delgado really listened to what I wanted in a car. one where the sales people (Donta McClary and Perla Delgado really listened to what I wanted in a car. More

Report | Print