Dontae Jackson

Took over 3 hours for a cash sale. Had to wait over a week for finally the third person to respond and send copies of my paperwork. Had to wait over a week for finally the third person to respond and send copies of my paperwork. More

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There are some really great people here who have been here for a long time. There are a few, however; who needs some serious training on what good customer service is. here for a long time. There are a few, however; who needs some serious training on what good customer service is. More

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The dealership Service Dept is great. Sales Dept .... (professionalism needs polishing up. However, I have a favorite rep: Josh Rice. I'd give six stars if I could. Sales Dept .... (professionalism needs polishing up. However, I have a favorite rep: Josh Rice. I'd give six stars if I could. More

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This is by far the worst dealership experience I have with the staff there. The only exception is Jose was the only person who shows that he really cares and want to help and was professional with his go with the staff there. The only exception is Jose was the only person who shows that he really cares and want to help and was professional with his good. Taking our car that we are about to buy for a joyride to pick up dinner? Not sure if that's a thing. Also, Can't take a "No" for an answer is I do not want an add on offer? Need better listening skill from the Financial Manager. I only bought the car because of Jose wholesome effort trying to keep things professional. More

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Cherish is an awesome salesperson. My father bought a used truck from Suburban Honda and he went above and beyond to ensure my father was happy. He even delivered the truck to his home My father bought a used truck from Suburban Honda and he went above and beyond to ensure my father was happy. He even delivered the truck to his home as my father did not have a means to pick up his new to him truck. Cherif was honest and kept us up to date on the progress of the service being performed as well as well as when he would be delivering the truck. He even ensured my father knew the features of the truck. We live 2 hours away but will consider him for our next car purchase. More

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I had such a wonderful experience with my salesperson Rishi Varmon. He was extremely professional and pleasant. It was a pleasure doing business with him. The atmosphere was very friendly and welcoming f Rishi Varmon. He was extremely professional and pleasant. It was a pleasure doing business with him. The atmosphere was very friendly and welcoming from beginning to end, including my experience with the finance manager Dontae Jackson. I will definitely refer friends and family to Suburban Honda of Farmington Hills. By the way, I absolutely love and am enjoying my brand new 2026 Honda HRV Sport! More

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I don’t wasn’t fully expecting to leave with a car the day I went, but Sam was patient and understanding, and bought my old car off me for a better price than what I was expecting. Very honest, very kind. day I went, but Sam was patient and understanding, and bought my old car off me for a better price than what I was expecting. Very honest, very kind. Thank you! More

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My time spent there was much longer than it should have been. Staff was nice. been. Staff was nice. More

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Rishi in Sales, La’Ron in Service, Donte in Finance. Transparent and honest. I recommend these people for car sales and service. Transparent and honest. I recommend these people for car sales and service. More

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My agent Dan was very kind and helpful. It's the first time in a number of years since I bought a new car. Dan was very patient with me, thoroughly explaining all the new technology. He's v It's the first time in a number of years since I bought a new car. Dan was very patient with me, thoroughly explaining all the new technology. He's very considerate and professional. More

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