Dotty Benz-Wang

Took my wife’s BMW in due to a recall. They called when the work was done and said the transfer case was leaking oil and it would cost $6000 to replace. Or we could sell them the car. We They called when the work was done and said the transfer case was leaking oil and it would cost $6000 to replace. Or we could sell them the car. We said no thanks and took the car to a transmission specialist who put the car up on a lift, ran it for over an hour and found no leak and no problem. By the way, the car was exhibiting no signs of a transfer case leak before we brought it in. Just sayin. Previous experience. They wanted to charge my wife $350 to replace the wiper blades. More

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Emanuel took me through the cars that I was interested in and found my car . My first BMW, no hassle, no pushing, felt no pressure buying my first was a great experience, BTW, love my new car and found my car . My first BMW, no hassle, no pushing, felt no pressure buying my first was a great experience, BTW, love my new car More

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My service advisor Deb was a “10”. She made sure my car concerns were 100% addressed. Deb is a huge asset to BMW! She made sure my car concerns were 100% addressed. Deb is a huge asset to BMW! More

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They don't listen to nothing you tell them over charge people. Charge my card without my permission. Called them to complain about the service nick the manger never responded back. How can you'll tell people. Charge my card without my permission. Called them to complain about the service nick the manger never responded back. How can you'll tell me at first don't worry about the tolls but go behind my back in charge my credit card without my permission. I never give you my car for nothing but to pay for my service. The worker Seth lie to me I would never bring my car to them again. Jonathan is the worst advisor he doesn't communicate with his customers at all. I call cooperation wait for a week for someone to respond back for them to tell me that I have to talk to someone at the dealership however when u call the dealership u can't never reach the manger More

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My experience was seamless. Ewan was amazing. He was thorough, knowledgeable and beyond accommodating during this process. Every team member was equally welcoming which made me Ewan was amazing. He was thorough, knowledgeable and beyond accommodating during this process. Every team member was equally welcoming which made me feel at home. This was the best vehicle purchase experience I have ever had. BMW Mainline is awesome! Thank you again. More

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Everything is excellent fantastic beautiful . Customer service is amazing. Extremely knowledgeable customer service, great place to do business with. Customer service is amazing. Extremely knowledgeable customer service, great place to do business with. More

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Dealership is great. I have purchased probably 5 X5 and a few of the 428-30 xi I have purchased probably 5 X5 and a few of the 428-30 xi More

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Friendly, efficient, easy to schedule. No issues to report. Enjoyed the experience and will continue to use this dealer. No issues to report. Enjoyed the experience and will continue to use this dealer. More

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Quick and efficient and Lyft transportation was extremely convenient and helpful to allow for a more productive day convenient and helpful to allow for a more productive day More

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Amazing service and kind staff. General manager was superb I am a customer for life! Thank you mainline bmw General manager was superb I am a customer for life! Thank you mainline bmw More

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