Doug Butler

Easy to deal with, great people to work with and they stand behind their word stand behind their word More

by jhodge2b Verified Customer Verified Customer

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Friendly service technicians and easy to schedule my appointment. Explanations of the work on my truck was clear and helpful appointment. Explanations of the work on my truck was clear and helpful More

by KYLECHARVET26 Verified Customer Verified Customer

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I have been going to that dealership for well over 30 years. Now that I have a truck I will be going there all the time due to the last service that I had from another company years. Now that I have a truck I will be going there all the time due to the last service that I had from another company More

by donnie.mcclure001 Verified Customer Verified Customer

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Very helpful and friendly. Did work in timely manner. Keep me posted about the process and what was needed to fix the car. Did work in timely manner. Keep me posted about the process and what was needed to fix the car. More

by Jhac4 Verified Customer Verified Customer

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Very thorough and did everything they could to make sure we knew what was going on with our truck. we knew what was going on with our truck. More

by NICHOLSONSAMANTHA04 Verified Customer Verified Customer

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Eddie in the service dept. did an excellent job keeping me informed throughout my service that day. They ended up having to get a part from the Tri-Cities and rather than wait did an excellent job keeping me informed throughout my service that day. They ended up having to get a part from the Tri-Cities and rather than wait 2-3 hours they agreed to drive me home to Selah and then went above and beyond to deliver my finished service truck to my home! More

by JEFF.D.DAVIS.JD Verified Customer Verified Customer

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Excellent service from the prosser tom denchel service, parts and sales team. Highly recommend them for repair work or accessories parts and sales team. Highly recommend them for repair work or accessories More

by JG1823 Verified Customer Verified Customer

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They told me way more then the Yakima branch did. They were very helpful and when I picked the car up they filled me in even more. Car was fixed. They were very helpful and when I picked the car up they filled me in even more. Car was fixed. More

by MELISSAFIELDS2010 Verified Customer Verified Customer

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Very professional, responsive, helpful,. Service technician Efren was awesome. Returned my calls promptly confirmed parts were in inventory and scheduled me four days later work was done cor Service technician Efren was awesome. Returned my calls promptly confirmed parts were in inventory and scheduled me four days later work was done correctly The first time by staff vehicle was clean. I was very impressed with the workmanship and quality of repairs. I will definitely drive from Kennewick to Prosser in the future. More

by Mike Verified Customer Verified Customer

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Tom Denchel is a well run customer friendly business. They are well worth the drive from Tri Cities They are well worth the drive from Tri Cities More

by brentchigbrow Verified Customer Verified Customer

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