Doug Coomes
Doug Coomes at East Tennessee Ford

Doug Coomes | Page 4

Service Manager

East Tennessee Ford

2712 N Main St
Crossville, TN 38555

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Doug Coomes

June 08, 2025

Dealership Rating
Employee Rating

F-150 brake repair and new tires. All done according to quoted price and length of service time. More

by TROUTDOOD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 08, 2025

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Always a positive experience with great customer service. Service advisor Will was able to meet my request on short notice and had my car ready ahead of schedule. Very satisfied. Thanks Will for your quick r More

by JLTHERING
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Collin Abston

June 08, 2025

Dealership Rating
Employee Rating

William provided friendly and proficiently service. Ensured my Ford points were used towards my service More

by TABITHA3718
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2025

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East Tennessee Ford has always been helpful and courteous. Their Service Dept. answers my questions and goes above and beyond.. More

by THINKLE556
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2025

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I did not have an appointment and drove in because my Escape had a brake light out. They got me in and fixed it. More

by CREWSCAROL
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Recommend Dealer
Yes

June 07, 2025

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Employee Rating

Taken care of in a timely manner and stayed in contact to let me know what the issues were and when it would be finished. Much appreciated. More

by 4macs1992
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andy Pugh, Gary Lau , Thomas in service

June 05, 2025

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Everyone I came in contact was very friendly and professional. The waiting room was very comfortable! More

by bmprice13
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2025

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We have always had great experiences with this dealerships service department. It is easy to get an appointment. Service is completed in the stated time frame, and the prices are reasonable. More

by bherring52
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2025

Dealership Rating
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Had a problem and arrived without an appointment and was taken care of with compassion. More

by MTERRAFORTE
Service Price Transparency
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Recommend Dealer
Yes

June 03, 2025

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Employee Rating

The service department is one of the best around. Always courteous and friendly. Epitomizes the saying of service with a smile. Kept me fully informed. If parts needed to be ordered, We would mak More

by RICHARDANDLINDAQUEEN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andy Pugh, Andrew Authier

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