Doug Coomes
Doug Coomes at East Tennessee Ford

Doug Coomes | Page 7

Service Manager

East Tennessee Ford

2712 N Main St
Crossville, TN 38555

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Doug Coomes

May 26, 2025

Dealership Rating
Employee Rating

Service was timely and everyone involved polite and knowledgeable. I was made to feel valued as a customer. More

by huxianlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2025

Dealership Rating
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I had a great experience. This was my first time going to the dealership for service. I will return, I was in and out relatively quick. More

by STEVENARBOLEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

Excellent service. Appreciate that they pick up and return the car to me whenever I need service. Super friendly people to work with. More

by thesasses
Service Price Transparency
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Recommend Dealer
Yes

May 19, 2025

Dealership Rating
Employee Rating

Doug was friendly and helpful. I have never had an issue with the service department at East Tennessee Ford More

by iridewithjeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2025

Dealership Rating
Employee Rating

Thomas and Will are great to deal with and explained everything very well. Look forward to dealing with them next time. More

by rhaycox
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 17, 2025

Dealership Rating
Employee Rating

This is my 6th car from this dealer, great experience every time. Always have good selection of vehicles More

by ZONITE_62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Authier, Gary Lau, Collin Abston , Justin in sales

May 16, 2025

Dealership Rating
Employee Rating

Efficient and informative Waiting time was within expectations. That’s all I have to say More

by jpjkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

always had a pleasant experience with sales, service and sales people. I usually recommend the dealership to anyone looking for a car. More

by rlsdodge2011
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Will

May 15, 2025

Dealership Rating
Employee Rating

Service was conducted as scheduled. Quality of service was excellent as usual. Service writer Thomas very personable and professional. More

by KPAGE.NUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas

May 15, 2025

Dealership Rating
Employee Rating

Everyone was great… The process was smooth and easy… The managers, the service guys and my Sales guy Hunter were all very pleasant and professional…. I’d give Hunter a 10/10 rating! More

by BOYHOWDYJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Pugh , Hunter in Sales and Jeremy in Finance were both outstanding!

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