Doug Dobberstein | Page 7

Excellent and personalized service We have bought all our cars here because the team knows us. They know our family, they know what we need in a car, we can't afford new...but they work We have bought all our cars here because the team knows us. They know our family, they know what we need in a car, we can't afford new...but they work miracles to put us in a safe used car with low mileage. More

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Great Experience This was one of my best experiences purchasing a new vehicle. Many sales people speak to the husband but once Bruce knew the car was for me he directe This was one of my best experiences purchasing a new vehicle. Many sales people speak to the husband but once Bruce knew the car was for me he directed his communicated primarily towards me. Bruce asked me a few questions regarding what I was looking for in a vehicle that helped to narrow down the selection. He was very knowledgeable. I don't like someone hanging over my shoulder and he gave me the space and time I needed to come to a decision. Great people to work with throughout the process! More

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Quite wonderful! Bruce did a great job of finding the vehicle perfect for our needs, even in our color of preference, in a very short period of time. He then patientl Bruce did a great job of finding the vehicle perfect for our needs, even in our color of preference, in a very short period of time. He then patiently showed us how to use the new features we had not had in our 2014 Sienna. We were also grateful for the help given to us by Doug Dobberstein relative to our trade-in and by Jerry Collins in the Financial Department. Bruce was spectacular! More

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Best experience yet! My husband and I just purchased our 3rd vehicle, 1st from Kolosso. We were blown away with the customer service and the exceptional experience that we My husband and I just purchased our 3rd vehicle, 1st from Kolosso. We were blown away with the customer service and the exceptional experience that we had. It was our best car-buying experience. Thanks to Michelle Nelson for all of her help! More

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Very knowledgeable and caring team!!! Love my highlander more than I even thought I would!!! Doug worked on my trade in value and also my requested add ons!! Very fair and professional!! J Love my highlander more than I even thought I would!!! Doug worked on my trade in value and also my requested add ons!! Very fair and professional!! Jeff was so passionate about the highlander and patient to explain all the awesome features to me!! They all worked as a team to complete the sale! It was the little things that made my experience great and way more personal than other dealerships I have worked with! Great follow up, vehicle was clean and very detailed when I picked it up, Chex mix treat, free first oil change coupon, postcard sent in the mail, vehicle was filled with gas-didn’t even have to ask for it and after sale sent letter with another free gift! Highly recommend and when ready to upgrade will be the first place I will go!! Thanks for going the extra steps and for making my vehicle purchase experience great! More

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Best Toyota sales AND service!!! This is our second car from Kolosso. We worked with Michelle Nelson and Bob Parsons. I can't stress how wonderful they both are! NO pressure at all. This is our second car from Kolosso. We worked with Michelle Nelson and Bob Parsons. I can't stress how wonderful they both are! NO pressure at all. Both very knowledgeable and willing to take the time we needed to make a big purchase. I will always buy here and service my cars here. I must add that their service department has the best prices (I've chevked) and they get you in and out again no pressure to do anything extra and advise you very well. Thank you so very much Michelle and Bob! We will always come back!!! More

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Friendly helpful service. From the moment we walked on the lot we were greeted with a smile. We did not feel pressured or overwhelmed at any time. Every one we worked with was From the moment we walked on the lot we were greeted with a smile. We did not feel pressured or overwhelmed at any time. Every one we worked with was very helpful and polite. We recieved a great car for a good price. More

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Zach's the best! I have been going to Kolosso Toyota for 13+ years, never a bad experience. Zach, manager, goes above and beyond for his customers. If he does not ha I have been going to Kolosso Toyota for 13+ years, never a bad experience. Zach, manager, goes above and beyond for his customers. If he does not have the vehicle you are looking for, he will find it for you. Zach is the greatest! Toyota vehicles sell themselves, but Kolosso's team makes the buying experience a great one. Will, Doug, Jim, and entire staff are awesome as well. Just bought my 7th vehicle today. I used to hate buying vehicles, but Zach and his staff have changed that😁 P.S. Service dept is always friendly too, love Kensin(spelling) too! More

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