Doug Flitcroft
Doug Flitcroft at Ciocca Subaru of Pleasantville
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Doug Flitcroft

Subaru Brand Specialist

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.9
67 Reviews

Hello, my name is Doug, I have been with Ciocca since January of 2021. Prior to joining the team at Ciocca I was in the Navy stationed in Virginia Beach. I was born in raised in South Jersey, graduated from Lower Cape May Regional High School in 2014 before joining the Navy. Currently still live in South Jersey, huge fan of anything outdoors and Philly sports teams.

Dealership Experience

3 yrs, 5 mos

4.9

67 Reviews

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67 Reviews of Doug Flitcroft

April 28, 2024

Dealership Rating
Employee Rating

Everyone was pleasant and very knowledgeable and made our experience very fast and smooth thank you More

by HAMMY15344
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 30, 2024

Ciocca Subaru of Pleasantville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

April 25, 2024

Dealership Rating
Employee Rating

Great experience at this location. Doug F. made the purchase process as smooth and easy as possible. More

by EBROWN
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale, Santino Botto

Apr 26, 2024

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

April 25, 2024

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Employee Rating

Great service at this location. I appreciate everything everyone did to make the process positive. Doug F. was great to work with. More

by EBROWN
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale, Santino Botto

Apr 26, 2024

Ciocca Subaru of Pleasantville responded

Hi Ebrown, thank you for sharing your positive experience with our team's service. We strive to meet our customers' needs and are delighted to have been able to assist you.

April 23, 2024

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Employee Rating

It was fine thanks I’d buy a car there but the charges for my transmission was really high when I brought it there More

by mlaw49
Service Price Transparency
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Recommend Dealer
Yes

April 19, 2024

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Great experience, no pressure, easy in and out. I worked with Crystal online, and she called me to set up an appointment. From there, it was a very professional, pleasant and easy experience. We we More

by LA4SHORE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 17, 2024

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Employee Rating

They were on time and performed my oil change without an issue. They provided a vehicle inspection and provided a narrated video. More

by GREGBEKES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Ciocca Subaru of Pleasantville responded

Greg, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 17, 2024

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Very pleasant and helpful. Answered all the questions I had and explain the bill. Love the coupon they send to save money. More

by ckbeachbum
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, ckbeachbum! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 15, 2024

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Employee Rating

The staff is friendly and helpful, going out of their way to help making the buying process relatively easy More

by mgom65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale, Joel Rodriguez , Tyler - the customer experience rep - 5 stars

Apr 17, 2024

Ciocca Subaru of Pleasantville responded

Hi mgom, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon.

April 05, 2024

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Employee Rating

Great, easy. Service is always pleasant and prompt. Good dealership. Informative . I have no more words More

by LAURENPBERMAN
Recommend Dealer
Yes
Apr 05, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Lauren! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 12, 2024

Dealership Rating
Employee Rating

Fast and flawless customer service and they great you with a warm smile . They take care of all details about the car , And that makeso me feel comfortable moving forward with them in the future. More

by A.Bakerfile1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale

Mar 14, 2024

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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